VP Division Manager

Lennar•St. Louis, MO

3d•Onsite

About The Position

The VP Division Manager at Lennar is responsible for managing the mortgage division and supervising personnel and their workflow, ensuring high morale, excellent customer service and maximum volume and profits. This role is focused on managing the mortgage division within the homebuilding operations, aiming to achieve operational excellence, profitability, and superior customer satisfaction. The position is onsite in Fayetteville and is not a remote opportunity. Relocation assistance is provided for qualified candidates.

Requirements

Minimum 1-3 years as a branch manager.
Minimum 4 - 5 years of application and processing experience or equivalent mortgage background.
Current knowledge of closing and title requirements.
Current knowledge of loan processing and automated underwriting systems.
Current knowledge of FHLMC/FNMA/FHA/VA and industry underwriting guidelines.
Current knowledge of self-employed borrowers, partnership and corporation tax return analysis.
Strong computer background with 2 to 3 years experience in mortgage software and working knowledge of Word for Windows and Excel.
Strong mortgage operations background.
Valid driver's license and transportation.

Responsibilities

Manage and develop branch staff.
Manage day-to-day operations including originating, FHA/VA/CONV loans following Lennar Mortgage roadmap.
Develop branch business.
Actively participate in company’s strategic planning. Set goals and objectives which are measurable, achievable and revolve around our customer service standards.
Interview, test and hire new branch associates.
Conduct new hire orientation, performance planning and reviews, disciplinary actions and terminations.
Provide coaching and promote a professional team effort.
Provide support for problem solving. Create an interface with lenders, division escrow coordinators, design centers and sales agents.
Handle issues with borrowers, sales consultants and team members.
Function as liaison between Homebuilder and Mortgage Division.
Lead and direct processing and Home Loan Advisors in the implementation of new programs and systems. Delegate and review workflow.
Oversee and facilitate the origination of mortgage loan transactions for Division's homebuyers.
Perform pre-qualifications on prospective homebuyers.
Take mortgage loan applications for homebuyers that have signed a purchase contract.
Communicate loan status updates to all necessary parties.
Work with Mortgage Division in monitoring lender programs and requirements.
Attend homebuilding division sales meetings.
Represent Mortgage Division at builder grand openings and preview as requested.
Attend status meetings and special functions.
Responsible for regulatory compliance and quality control.