VP, Client Development – eCommerce Solutions

SynchronyStamford, CT
Hybrid

About The Position

The principal responsibility of the VP, Client Development will be to attract and enroll merchants in the eCommerce Solutions program. This includes identifying, soliciting and pitching prospects and relaying feedback to product and marketing teams. This leader will also pitch distribution partners (e.g. web agencies, nascent platforms) who have access to networks of small merchants and can enroll at scale. Over time, Synchrony intends to build out a dedicated sales team, which this VP would lead. Our Way of Working We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

Requirements

  • Bachelor’s degree or in lieu of degree, 10 plus years of equivalent work experience
  • 5+ years plus years of experience in sales and/or marketing roles managing or running a consumer finance or PLCC program or portfolio either from bank or retailer side of business
  • 5+ years plus years of experience in either client management or retail management
  • Ability to travel occasionally, as needed
  • You must be 18 years or older
  • You must have a high school diploma or equivalent
  • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
  • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
  • Legal authorization to work in the U.S. is required.
  • We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Nice To Haves

  • Hunger to grow a new program
  • “Owner” mentality and scrappy problem solving to drive business outcomes
  • Experience working with retailers or in eCommerce
  • Demonstrated prior experience involving merchant and partner management
  • Strong sales and creative skills
  • Organizational skills and effective time management to succeed in a fast-paced environment

Responsibilities

  • Pitch prospective merchants, sharing Synchrony eCommerce Solutions and communicating how Synchrony can help small and mid-size digital merchants grow their businesses
  • Catch ‘dropped’ or ‘partial’ leads in the eCommerce funnel, establishing contact and working to enroll and activate those merchants
  • Ensure program performance & sales goals are met
  • Partner with cross-functional team in the development and implementation of growth strategies
  • Help maintain competitive information and relay learnings to Product teams to continue to improve Synchrony’s solution
  • Continually promote and apply Synchrony Financial Values, acting as a role model for integrity.
  • Perform other duties and/or special projects as assigned

Benefits

  • eligible for an annual bonus based on individual and company performance
  • The option to work from home near one of our Hubs or come into one of our offices
  • Commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events
  • Inclusive culture where your individual skills, experience, and voice are not only heard – but valued
  • Belong, connect, and turn ideals into action
  • Employee Resource Groups (ERGs)
  • Support and encouragement at all levels of the organization
  • Tools and technology to grow your career
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