VP - Center of Excellence - Cancer Service Line

Ochsner Health•New Orleans, LA

About The Position

The VP of the Center of Excellence for the Cancer Service Line plans and coordinates strategic business operations and outreach across ambulatory, outpatient, inpatient, and post-acute settings. The role directs operations, strategy, growth initiatives, quality performance and monitoring, and regulatory compliance across the organization’s departments. Key areas include strategy, growth, cost reduction, innovative programs and care models, workforce planning, communications, and monitoring industry trends. The leader maintains referral-performance programs, financial reviews, and outreach clinics across the organization’s geographic locations. The position ensures quality care and patient satisfaction, builds and develops the workforce, oversees research, education, and training, and advances the service line’s strategic, financial, and operational performance. It also oversees physical and technological infrastructure and develops organizational structures, programs, and processes. The role must remain current on relevant laws, accreditation standards, and regulatory requirements and ensure compliance.

Requirements

Bachelor’s degree in healthcare, business administration, or a healthcare-related field.
At least 10 years of experience successfully managing complex healthcare and patient care delivery systems.
Effective verbal and written communication skills, including the ability to present information clearly and professionally to people at varying levels throughout the patient care process.
Computer skills for data entry and retrieval of patient information, including proficiency with Windows-style applications and keyboard use.
Solution-focused approach when serving patients, providers, and employees.
Ability to evaluate and interpret financial information and turn it into action.
Ability to persuade, lead through influence, set a vision, and build an effective team.

Nice To Haves

Master’s degree in healthcare, business administration, or a healthcare-related field.
Experience in the respective clinical service area.
Experience with LEAN process improvement.
Physician management experience.

Responsibilities

Plan and coordinate strategic business operations and outreach across ambulatory, outpatient, inpatient, and post-acute settings.
Direct service-line operations, strategy, growth initiatives, quality performance and monitoring, and regulatory compliance.
Lead strategy, growth, cost-reduction efforts, and development of innovative programs and models of care.
Plan human resources and internal and external communications, and monitor industry trends.
Maintain programs for monitoring referral performance, financial reviews, and outreach clinics across geographic locations.
Ensure quality of care and patient satisfaction through division performance reviews, accreditation and regulatory compliance, and patient advocacy scores.
Build and engage the workforce through leadership, talent development, and collaborative employee relationships.
Oversee research, education, and training to support advanced patient care services.
Ensure strategic development, growth, financial performance, and operational profitability of the Service Line/Center of Excellence.
Develop and achieve long-term strategic business plans through relationship building, communication, planning, and fundraising.
Oversee physical and technological infrastructure and develop organizational structures, programs, and processes.
Perform other related duties as required.
Remain knowledgeable about applicable laws, accreditation standards, and regulatory requirements, and ensure compliance.
Report known or suspected unethical or questionable conduct and patient or employee safety, privacy, or other compliance concerns in accordance with the employer’s Compliance & Privacy Program and Standards of Conduct.