VP - Center of Excellence - Cancer Service Line

Ochsner Clinic Foundation•New Orleans, LA

About The Position

Plans and coordinates strategic business operations and outreach for the Cancer Service Line across ambulatory, outpatient, inpatient, and post-acute settings. Directs operations, strategy, growth initiatives, quality performance and monitoring, and regulatory compliance across departments throughout the organization. Key areas include strategy, growth, cost reduction, innovative programs and care models, human resource planning, communications, and awareness of industry trends. Maintains programs to monitor referral performance and financial reviews, and supports outreach clinics across geographical locations. The role is accountable for quality of care and patient satisfaction, workforce engagement and development, and the service line’s strategic development, growth, financial and operational performance. It oversees research, education, training, physical and technological infrastructure, and organizational structures, programs, and processes. The position also ensures compliance with applicable laws, accreditation standards, and regulatory requirements. This position requires light work, including occasionally exerting up to 20 pounds of force and frequently exerting up to 10 pounds. The routine involves no exposure to blood, body fluids, or tissue and does not involve emergency care or first aid. Work in a healthcare setting may entail occupational risk of exposure to hazardous medications or waste, depending on the duties.

Requirements

Bachelor’s degree in healthcare, business administration, or a healthcare-related field.
At least 10 years of experience successfully managing complex healthcare and patient care delivery systems.
Effective verbal and written communication skills, including the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
Computer skills and dexterity for data entry and retrieval of patient information; proficiency with Windows-style applications and keyboard use.
Solution-focused approach with patients, providers, employees, and other customers.
Ability to evaluate and interpret financial information and use it to create action.
Ability to persuade, lead through influence, set a vision, and build an effective team.

Nice To Haves

Master’s degree in healthcare, business administration, or a healthcare-related field.
Experience in the respective clinical service area.
Experience with LEAN process improvement.
Physician management experience.

Responsibilities

Ensure quality of care and patient satisfaction, monitored through division performance reviews, accreditation and regulatory compliance, and patient advocacy scores.
Build and engage the workforce through leadership, talent development, and collaborative employee relationships.
Oversee research, education, and training to support advanced patient care services.
Ensure strategic development, growth, financial performance, and operational profitability of the Service Line/Center of Excellence.
Develop and achieve long-term strategic business plans through relationship building, communication, planning, and fundraising.
Oversee physical and technological infrastructure and develop organizational structures, programs, and processes.
Plan and coordinate strategic business operations and outreach across ambulatory, outpatient, inpatient, and post-acute settings.
Direct operations, strategy, growth initiatives, quality performance and monitoring, and regulatory compliance across departments.
Maintain programs to monitor referral performance and financial reviews, and support outreach clinics across geographical locations.
Remain knowledgeable about applicable federal, state, and local laws, accreditation standards, and regulatory requirements, and ensure compliance.
Perform other related duties as required.