Experienced Remote VP BPO Sales

MCI Careers, MS
Remote

About The Position

MCI is a rapidly expanding tech-enabled business services company with a significant call center presence and international operations. We offer Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across various industries. Our contact centers utilize both on-site and remote agents, employing advanced technologies to improve customer interactions, enable scalability, and reduce costs. MCI is dedicated to creating a professional environment that supports career development, continuous learning, and the success of a growing, industry-leading company. We are looking for a motivated and experienced Remote Vice President of BPO Sales to spearhead our global sales strategy and drive revenue growth. This executive position is suited for a performance-oriented leader with a demonstrated history in BPO sales, client acquisition, and strategic alliances. Join a fast-paced organization that values innovation, teamwork, and exceptional customer experience.

Requirements

  • Bachelor's degree in Business, Marketing, or related field (MBA preferred).
  • 3+ years of experience in BPO sales, with at least 5 years in a leadership role.
  • Proven success in managing remote sales teams and achieving aggressive targets.
  • Strong understanding of BPO services, customer service, and outsourcing models.
  • Excellent communication, negotiation, and presentation skills.
  • Experience with CRM tools and sales analytics platforms.

Responsibilities

  • Develop and execute comprehensive sales strategies to achieve revenue targets.
  • Build and manage a high-performing remote sales team across multiple regions.
  • Identify and secure new business opportunities in the BPO and call center space.
  • Foster long-term relationships with enterprise clients and key stakeholders.
  • Collaborate with marketing and operations to align sales initiatives with company goals.
  • Analyze market trends and competitor activity to inform strategic decisions.
  • Represent the company at industry events, conferences, and client meetings.

Benefits

  • Paid Time Off
  • Paid holidays
  • Daily, weekly, and monthly contests with cash bonuses and prizes
  • Comprehensive medical, dental, and vision coverage for full-time employees after 60 days
  • MEC medical plans for all employees after 30 days
  • Retirement savings programs
  • Short-term disability coverage
  • Life insurance options
  • Supplemental Insurance (Accident and critical illness insurance)
  • Career Growth opportunities
  • Paid Training
  • Fun, Engaging Work Environment
  • Casual Dress Code
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