Vous Cafe General Manager - F&B

Vail Resorts•Truckee, CA
•$70,304 - $75,000

About The Position

The General Manager leads the daily operation of a food and beverage outlet, bringing organizational skills, leadership, an entrepreneurial spirit, and a warm, friendly presence to both quick-service and full-service restaurant environments. The role includes planning, directing, and organizing staff, while creating new clientele and retaining existing guests. The position is year-round and full-time, with a stated starting wage of $70,304 to $75,000 plus an annual bonus. Housing is not available.

Requirements

  • High school diploma or GED equivalent.
  • ServSafe certification or regional equivalent; certification may be obtained after starting.
  • At least 5 years of café experience, including at least 1 year of supervisory experience.
  • Ability to stand and walk continuously throughout a shift and lift and/or carry up to 50 pounds.
  • Ability to work a flexible schedule, including nights, holidays, and weekends.
  • Fluent English communication skills.
  • Payroll accuracy and compliance skills.
  • Scheduling and labor management skills.
  • Inventory control and product ordering skills.
  • Food and beverage operational leadership skills.
  • Employee development and training skills.
  • Health and safety compliance knowledge.
  • Guest experience initiative skills.
  • Multi-unit operational support skills.
  • Cost management and operational execution skills.

Nice To Haves

  • Bachelor's degree or culinary degree.
  • Bilingual communication skills.
  • Ability to ski or snowboard.
  • Ability to maintain composure under pressure and in high-volume conditions and solve customer problems.
  • Strong organization and attention to detail.
  • Ability to communicate with employees, guests, and customers to provide excellent service.
  • Experience developing and retaining clientele.
  • Experience overseeing merchandising and sales initiatives.
  • Experience maintaining wine inventory and beverage programs within budget guidelines.

Responsibilities

  • Develop job descriptions and service guidelines, conduct training sessions, and schedule staff.
  • Interview, hire, and separate food service personnel.
  • Oversee food and beverage merchandising and sales.
  • Complete daily reporting and cash drops accurately.
  • Order and receive products and complete monthly inventories within the allotted time.
  • Enforce sanitation and safety policies.
  • Monitor the preparation and presentation of food and beverages.
  • Securely maintain cash and company assets.
  • Complete, verify, and submit payroll accurately and on time.
  • Monitor costs and keep cost of sales, labor, operating, and overhead expenses within budget guidelines.
  • Achieve guest service goals and resolve customer concerns professionally.
  • Develop and maintain the wine list and inventories within service and budget guidelines.
  • Plan and implement capital projects.
  • Maintain facilities and equipment in good condition.
  • Perform other duties as assigned.

Benefits

  • Free employee ski passes and discounted lift tickets for friends and family, plus free ski lessons.
  • Employee discounts on lodging, food, gear, and mountain shuttles.
  • 401(k) retirement plan.
  • Employee Assistance Program.
  • Training and professional development.
  • Referral Program.
  • For eligible full-time employees: health, medical, dental, and vision insurance plans (for eligible seasonal employees after 500 hours worked).
  • For eligible full-time employees: free ski passes for dependents.
  • For eligible full-time employees: critical illness and accident plans.
  • Annual bonus.
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