Voter Outreach Coordinator

Santa Fe County•Santa Fe, NM

22h•Hybrid

About The Position

Under the direct supervision of the County Clerk and the general supervision of the BOE Chief Deputy, this position will be responsible for the research, development, implementation, coordination, and administration of the Clerk’s Office Voter Outreach Program. Communicates with entities (e.g. Santa Fe County residents, colleges, schools, indigenous communities, municipalities, etc.) utilizing Santa Fe County (SFC) electronic SFC media, SFC social media, SFC websites, in-person presentations and other modalities to facilitate voter registration, voter participation, and elections to increase voter participation.

Requirements

Knowledge of voter outreach, elections, public administration and business administration
Knowledge of working with and updating information on websites, social media platforms and best practices
Must have strong customer service skills and the ability to work under stressful circumstances in dealing with the public and co-workers
Communication skills, both verbal and written, with the ability to write clearly and concisely
Ability to respond quickly and accurately both by email and online to voter questions and concerns
Ability to work independently or with others and be aware of all statutory deadlines while maintaining a professional attitude with the public, co-workers, county officials and other government officials
Knowledge of office procedures and equipment including basic office machinery and word processing programs
Microsoft Word, Access, Excel, PowerPoint, Outlook, and Publisher
Knowledge of social media platforms and analytics
Knowledge of basic website content management
Outreach experience and skills with no fear of public speaking and with an open and friendly personality
Ability to manage small and large multi-cultural and/or diverse groups in public settings

Nice To Haves

Elections or outreach experience is preferred
Experience in setting, updating and maintaining websites, social media accounts and tracking media campaign progress a plus
The ability to read and write Spanish would be beneficial

Responsibilities

Ensure compliance with the provisions of the New Mexico Election Code and Election Schools as it relates to the conduct of elections
Participates in the training of temporary election workers as necessary
Plans, analyzes, and recommends courses of action, including identifying appropriate and effective communications medium and strategies regarding voter participation
Responsible for writing articles, opinion editorial content, news releases and Santa Fe County social media posts in support of Voter Outreach Program
Maintains records of the Clerk’s Office Voter Outreach Program to track statistics, documentation and assignments related to: voter registration, public information, and other election outreach activities
Works with procurement staff on budget and contracts as it relates to voter outreach, voter participation, voter information and elections
Performs administrative functions and tasks throughout the County Clerk’s Office to include the Bureau of Elections, Recording and Records Divisions
Promptly responds to telephone calls, emails and written communications
In collaboration with the County Clerk, develops and executes an outreach plan to voters, potential qualified voters, the public, county residents, schools, and other stakeholders regarding voter registration, voter information, elections and voter participation
Works with focus groups and other constituent groups to increase voter participation
Coordinate and/or participate in Voter Registration Agent trainings
Adhere to a high confidentiality standard working with confidential, privileged and proprietary information
Regularly updates the Santa Fe County Clerk’s Office website and Santa Fe County Clerk’s Office social media accounts with relevant and timely information
Other duties may be assigned during peak election activities
Must be able to meet deadlines and work overtime during peak election periods