Volvo Brand Specialist

Volvo Cars of FrederickFrederick, MD
Onsite

About The Position

Ourisman Automotive Group is seeking a motivated and customer-oriented Volvo Brand Specialist to join our team. The Volvo Brand Specialist plays a key role in delivering a premium sales experience that aligns with the luxury reputation of the Volvo brand.

Requirements

  • Sales experience, preferably in the automotive or luxury retail industry.
  • Strong communication and interpersonal skills, with the ability to build rapport with customers and understand their needs.
  • Proficiency with Microsoft Office Suite and experience with dealership management software is a plus.
  • Valid driver's license with a clean driving record.

Responsibilities

  • Greet and assist customers in a friendly and professional manner, addressing their needs and providing information about vehicles and services.
  • Understand customers' needs and preferences to recommend the best brand models and features.
  • Guide customers through the sales process, from vehicle selection and test drives to financing and closing the sale.
  • Educate customers about the brand's innovative features, including electric and hybrid technologies.
  • Follow up with potential customers and leads to nurture relationships and encourage sales.
  • Meet or exceed individual sales targets and contribute to the overall sales performance of the dealership.
  • Prepare and process sales contracts, financing applications, and other required documentation accurately and efficiently.
  • Assist in maintaining the appearance and organization of the showroom and lot, ensuring vehicles are clean and properly displayed.
  • Maintain contact with client's post-purchase to ensure satisfaction and address any concerns.
  • Deliver a customer experience that reflects the sophistication of the Volvo brand.

Benefits

  • Health, dental, and vision insurance
  • Life insurance options
  • Short-term and Long-term disability insurance
  • 401(k) plan with company match
  • Paid time off and holiday leave
  • Opportunities for professional development and growth
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