Volunteer Services Coordinator

Central Park Conservancy • Meadow, TX

3d • $65,000 - $83,400 • Onsite

About The Position

Working under the direction of the Director of Volunteer Services, the Coordinator provides fundamental and ongoing programmatic and administration support to a 4,500 person volunteer program. Primary responsibilities include database management, compliance management, program administration and support, and general correspondence with current and potential volunteers.

Requirements

• Bachelor’s Degree from accredited college in a related field; 3 years of increasingly responsible experience; demonstrated ability to work well and collaborate with others; or Education and/or experience equivalent to “1” above. However, all candidates must have demonstrated the ability to work well and collaborate with others
• A valid Drivers’ License must be maintained throughout the duration of employment
• Possess a fundamental understanding and knowledge of customer service, general administrative support operations; experience in high-volume settings is desirable
• Ability to engage in critical thinking skills that allow for prioritizing issues, coordinating multiple projects and problem solving
• Ability to interact with others in a courteous, diplomatic, and professional manner at all times
• Ability to provide both oral and written communication that is easily understood and direct
• Ability to engage in critical thinking skills that allow for prioritizing issues, coordinating multiple projects and problem solve
• Ability to serve as a collaborative and flexible part of a team
• Proficiency in Microsoft Office, e-mail, and Internet applications; ability to quickly learn new database management systems
• Ability to work overtime, weekends, and holidays for special program needs. This position is scheduled Monday through Friday weekly.

Nice To Haves

• Experience with volunteers and/or database management is preferred

Responsibilities

• Maintain volunteer database: Create, and keep current, volunteer profiles; Create volunteer shifts, log schedules and time reports; Provide KPI reports on participation and project outcomes
• Ensure all incoming volunteers meet compliance and training requirements
• Maintain program materials and ensure supplies are inventoried, organized, and well-stocked
• Coordinate department contracts and purchasing
• Maintain department email account and associated calendars; answer inquiries and handle general correspondence; Send program communications
• Facilitate logistics for weekly volunteer programs, training, meetings, and events; assist all programs as needed
• Provide volunteer management support at in-field volunteer projects as needed
• Route volunteer concerns, comments, and complaints with support from management as needed
• Participate in all training sessions and seminars
• Cooperate with other staff within the department and other department personnel in completing assigned tasks
• Assist in the preparation of special events as needed
• Interact with Park patrons and volunteers in a professional manner
• Perform related work as assigned

Benefits

• The Central Park Conservancy’s work is guided by the belief that Central Park, and all public parks, must be managed and actively protected as an inclusive and democratic space for all.
• Working closely with our New York City partners, we will always strive towards creating and sustaining a sense of belonging for all visitors and advocating for equitable and accessible public use of the Park.
• In service of this belief, we are committed to fostering a workforce and organizational culture that is as diverse as Central Park itself and the dynamic city it serves.
• Establishment and maintenance of a safe work environment is the shared responsibility of this organization and employees at every level. The Conservancy will make every effort to assure a safe environment and be in compliance with federal, state, and local safety regulations. Employees are expected to obey safety rules and to exercise caution in all their work activities. Accordingly, employees should be aware of any hazards, which could cause an injury or accident (e.g., spills, obstacles in walkways, etc.). If an employee discovers a potential dangerous condition, he/she should alert other employees and notify his/her supervisor immediately.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level