Volunteer Services Coordinator
About The Position
The Volunteer Services Coordinator creates an engaging and rewarding experience for current and prospective volunteers across programs. The role develops recruitment, retention, appreciation, engagement, and satisfaction initiatives to attract and maintain a high-quality, participative volunteer base. The position is based at the Westside Jacksonville Office at 5450 Ramona Blvd, Jacksonville, Florida, with no work from home at this time. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. Compensation is a $42,000–$46,000 base salary plus a full benefits package, including 23 days of rollover PTO annually.
Requirements
- Associate degree at minimum, or an equivalent combination of work experience and education.
- Two years minimum of recruiting or related experience preferred.
Nice To Haves
- Hospice or other nonprofit agency experience.
- Marketing or communications experience.
Responsibilities
- Develop and coordinate engagement strategies and recruiting techniques to build a volunteer base that meets the needs of current and developing programs.
- Interview candidates and recommend individuals for volunteer selection and onboarding.
- Complete volunteer prescreening requirements to comply with applicable standards.
- Develop and maintain relationships with strategic community resources that support the selection process.
- Develop analytics to evaluate the effectiveness of volunteer recruitment and retention programs.
- Create, administer, and analyze quarterly volunteer satisfaction surveys, drawing conclusions and making recommendations based on the results.
- Develop and deploy methods to maintain optimal volunteer commitment and engagement.
- Follow up with inactivated volunteers to identify reasons for inactivity and interest in continued service; document findings for analysis and future decision-making.
- Hold volunteer roundtable discussions.
- Meet project and department milestones and goals consistently.
- Plan and coordinate the annual volunteer appreciation event.
- Write and distribute the volunteer newsletter.
- Research best practices in volunteer recruitment and retention.
- Adhere to Community Hospice & Palliative Care’s core values.
- Perform other duties as assigned.
Benefits
- Full benefits package.
- 23 days of rollover PTO annually.
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
