Volunteer Services Coordinator, Full-time

HOSPICE SAVANNAH INCSavannah, GA
Onsite

About The Position

The Volunteer Services Coordinator is responsible for the recruitment, onboarding, training, retention, supervision, and utilization of hospice volunteers to support the mission and regulatory requirements of Hospice Savannah. This position coordinates volunteer services across the organization, ensuring adequate volunteer coverage for patients, families, caregivers, and organizational needs. The Coordinator collaborates with the interdisciplinary team to assess patient needs, develop volunteer care plans, enter volunteer-related orders and documentation in the electronic medical record, monitor volunteer assignments, maintain regulatory compliance, and promote volunteer engagement through education, recognition, and retention initiatives.

Requirements

  • Associate degree required.
  • Valid driver's license, automobile insurance, and reliable transportation required.

Nice To Haves

  • Bachelor's degree in healthcare administration, social work, human services, education, nonprofit management, or related field preferred.
  • Minimum two years of experience in volunteer management, healthcare, hospice, nonprofit administration, human resources, or related field preferred.
  • Experience recruiting, onboarding, and training volunteers strongly preferred.
  • Experience with electronic medical record documentation preferred.
  • Knowledge of hospice philosophy and Medicare hospice volunteer requirements.
  • Ability to develop and maintain volunteer recruitment and retention programs.
  • Strong organizational and project management skills.
  • Ability to facilitate training and educational programs.
  • Strong presentation and public speaking skills.
  • Ability to analyze volunteer utilization and program performance metrics.
  • Proficiency in Microsoft Office, volunteer management software, and electronic medical record systems.

Responsibilities

  • Recruitment, onboarding, training, retention, supervision, and utilization of hospice volunteers.
  • Coordinate volunteer services across the organization.
  • Ensure adequate volunteer coverage for patients, families, caregivers, and organizational needs.
  • Collaborate with the interdisciplinary team to assess patient needs.
  • Develop volunteer care plans.
  • Enter volunteer-related orders and documentation in the electronic medical record.
  • Monitor volunteer assignments.
  • Maintain regulatory compliance.
  • Promote volunteer engagement through education, recognition, and retention initiatives.
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