Volunteer Coordinator

Free Arts for Abused Children of Arizona•Phoenix, AZ

7d•Hybrid

About The Position

This high-visibility, community-facing position supports Art Heals Arizona’s strategic volunteer engagement by owning the volunteer enrollment process, leading recruitment, interviewing, training, screening, placement, and tracking efforts. This role also cross-collaborates with other internal departments to advance organizational goals, represent the organization at community outreach events, and serve as an ambassador for the agency and its volunteer programming.

Requirements

At least 2 years of practical work experience in a professional business setting.
Experience in recruiting and managing volunteers within a nonprofit setting.
Knowledge and experience using Windows operating system and Microsoft Office suite applications.
Must be able to have access to and provide reliable transportation for self.
An AZ driver’s license and proof of insurance is required for qualifying mileage reimbursements.
Must possess a driver’s license, reliable transportation, and be able to travel within and between Maricopa, Pima, and surrounding counties 25% of the time.
Must be able to obtain and hold a Fingerprint Clearance Card to be present around the children/participants we serve.

Nice To Haves

Ability to read and write in Spanish.
High proficiency with Windows and Microsoft Office applications, plus experience using CRM software (Salesforce Nonprofit Success Pack or similar nonprofit CRM).

Responsibilities

Develops and implements strategies to recruit new volunteers, including community events, community partnerships, and online web postings.
Coordinates all aspects of the volunteer inquiry and enrollment process, including volunteer information sessions, interviews and training.
Co-facilitates volunteer information sessions and volunteer mentor training.
Partners with Development & Marketing to schedule and facilitate corporate and community volunteer groups; secures additional staff support as needed.
Utilizes Salesforce and supporting platforms (such as Zapier, FormAssembly, Eventbrite, Acuity, and Zoom) to maintain accurate data for reporting and tracking of the volunteer enrollment and program engagement process.
Tracks individual and group volunteer hours and ensures timely reporting.
Serves as the primary point of contact for office and art room volunteers; communicates tasks and prepares necessary materials.
Supports program team with volunteer engagement during CAMP, Art Heals Days and other high-volume programming periods.
Collaborates with Volunteer Engagement Manager to implement organizational-wide strategic volunteer engagement initiatives, including the Strategic Volunteer Working Group.
Executes proven strategies for volunteer retention and recognition.
Completes and verifies volunteer database entries; generates accurate reports.
Coordinates external communications, including volunteer newsletters.
Provides timely and professional support for issues or concerns during volunteer enrollment and placement.