Volunteer Programs Supervisor

American Red Cross • Rome, GA

2d • Onsite

About The Position

By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good!

Joining the American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Requirements

• Bachelor's degree required.
• Minimum of 3 years of related experience.
• Minimum of 1 year of lead or supervisory experience.
• Ability to work on a team.
• Excellent oral and written communication skills.
• Strong interpersonal and presentation skills.
• Good organizational skills, attention to detail and the ability to handle multiple and continuously evolving priorities effectively.
• Knowledge and ability to use a computer.
• High level of professionalism, discretion and ability to handle confidential matters.
• Leadership skills with ability to train, coach, collaborate and delegate.
• Ability to travel to field offices and events.
• Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).

Nice To Haves

• Knowledge of group dynamics, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs preferred.

Responsibilities

• Responsible for the supervision of staff and volunteers including hiring, training, coaching, evaluating and performance management.
• Lead daily operations of the department and enhance operational success.
• Identify, modify and implement creative strategies to recruit and/or engage sufficient volunteers to meet operational needs, support organizational changes, achieve objectives, comply with organizational directives, the Code of Federal Regulations and other regulatory requirements.
• Assist with the development, implementation, and monitoring of the department’s budget, goals and objectives.
• Consult with internal partners to develop and maintain volunteer recruitment and/or engagement plans and needs assessments.
• Ensure alignment of volunteer needs and national goals.
• Prepare internal partners to work with, monitor, and evaluate volunteer performance.
• Coordinate and implement training and/or communications efforts as necessary.
• May lead programs and events related to volunteer services.

Benefits

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on FLSA status and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Manager