Volunteer Program Senior Coordinator

The Ohio State University
Onsite

About The Position

The Ohio State University Wexner Medical Center Volunteer Services department is responsible for the recruitment, screening, orientation, scheduling, management, and recognition of more than 1,100 community adult and college student volunteers annually. The department develops and supports meaningful roles for volunteers that will enhance the experience for patients and visitors at University Hospital, Ross Heart Hospital, Dodd Rehabilitation Hospital, Harding Hospital, Brain & Spine Hospital, University Hospital East, and Ambulatory sites. Prioritizes support for key programs including Ambassador wayfinding, NICU Rockabye program, peer support volunteers (spinal cord injury, burn, heart, addiction, amputee, eye), Moms2B program, EnCompass, the Besa employee volunteer program, and group volunteer opportunities. The Program Manager is responsible for the daily coordination and management of the college, and adult volunteer programs at The Ohio State Wexner Medical Center. The Manager provides coordination and training for all new volunteers and ensures appropriate coverage. The Manager also assists department leadership in monitoring and supporting existing programs, planning, development and implementation of new volunteer programs, recognition events, as well as volunteer promotion and recruitment within the Medical Center and the community.

Requirements

  • Bachelor's Degree in business, communications, or related area.
  • Minimum 4 years professional experience, preferably in the health care industry or related field.
  • Ability to work in a matrix environment and provide team leadership across reporting and departmental lines.
  • Continuing education credits through OHA and other seminars as appropriate.

Nice To Haves

  • Master’s degree in health care preferred.

Responsibilities

  • Daily coordination and management of college and adult volunteer programs.
  • Coordination and training for all new volunteers.
  • Ensuring appropriate coverage for volunteer programs.
  • Assisting department leadership in monitoring and supporting existing programs.
  • Planning, development, and implementation of new volunteer programs.
  • Organizing recognition events for volunteers.
  • Volunteer promotion and recruitment within the Medical Center and the community.

Benefits

  • An array of retirement plan options, each with a generous employer contribution.
  • Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.
  • Paid vacation and sick leave, including short and long-term disability and paid parental leave.
  • Opportunity to get the most out of the Public Service Loan Forgiveness program.
  • Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.
  • Paid time off, including sick and vacation time and 11 holidays.
  • State retirement plan or an alternative retirement plan, both with generous employer contributions.
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