Volunteer Program Coordinator

University of Tulsa•Tulsa, OK

2d•Onsite

About The Position

Gilcrease Museum seeks a Volunteer Coordinator who is passionate about people, community, and the power of museums to create meaningful connections. This role will lead the restructure of a volunteer program that reflects the museum’s commitment to belonging, accessibility, and community-informed practice. The Volunteer Coordinator will steward a diverse and growing network of volunteers who support visitor experience, public programs, and community outreach. Working collaboratively across departments, this position ensures that volunteers are not only prepared to support museum operations, but are welcomed as valued contributors to a shared mission of connecting people to the art, history, and cultures of the Americas.

Requirements

Bachelor’s degree or equivalent experience in education, nonprofit work, museum studies, or a related field
Experience coordinating volunteers, programs, or community engagement efforts
Strong communication, organizational, and relationship-building skills

Nice To Haves

Experience working in a museum or cultural institution
Familiarity with accessibility and inclusive engagement practices
Experience working with or alongside Indigenous communities or culturally specific organizations
Comfort working in a collaborative, evolving environment

Responsibilities

Develop and sustain a volunteer program that reflects Gilcrease’s values of inclusion, curiosity, and community engagement
Shape meaningful volunteer roles that support visitor experience, Learning & Community Engagement programs, outreach initiatives, and special events
Create clear pathways for volunteers to engage, grow, and contribute over time
Lead inclusive recruitment efforts that reflect the diversity of Tulsa and surrounding communities
Cultivate relationships with schools, universities, and community organizations
Design and facilitate onboarding experiences that are welcoming, accessible, and grounded in the museum’s mission
Match volunteers with roles that align with their interests, strengths, and lived experiences
Develop and lead training that prepares volunteers to engage visitors with care, curiosity, and respect
Partner with Learning & Community Engagement team to introduce approaches such as mindful looking, inquiry-based learning, and culturally responsive engagement
Ensure volunteers are equipped to support inclusive and accessible experiences for all visitors
Coordinate volunteer involvement across museum programs, including workshops, school visits, and community-based initiatives
Support volunteer staffing for events, ensuring a welcoming and organized visitor experience
Collaborate with staff to anticipate needs and ensure smooth program delivery
Create a volunteer culture rooted in respect, collaboration, and shared purpose
Recognize and celebrate volunteer contributions in meaningful ways
Support volunteers as ambassadors who help extend the museum’s presence into the community
Support volunteer roles that enhance accessibility, including, but not limited to programs designed for Deaf/Hard of Hearing communities and visitors with disabilities
Ensure volunteers are trained to meet the needs of visitors with access needs, diverse backgrounds, and learning styles
Collaborate with community partners to deepen inclusive practices
Track volunteer engagement and participation through Bloomerang software
Gather feedback from volunteers and staff to strengthen the program over time
Contribute to evaluation and reporting efforts that help the museum grow and adapt