Program Operations Coordinator (Volunteer)

Passion for Life, Inc. • Atlanta, GA

3h • Hybrid

About The Position

Passion for Life, Inc. is seeking applicants for the Program Operations Coordinator Intern position to support the planning, coordination, and execution of our career readiness programs. This role will assist with program logistics, data tracking, participant engagement, and process improvement. The ideal candidate is detail-oriented, proactive, and passionate about workforce development and nonprofit operations. This is a local role that requires once a month on-site assistance for program coordination. The rest of the time, this role is remote with flexible volunteer hours.

Requirements

• Professional or recent graduate in Business Administration, Nonprofit Management, Public Administration, Education, Social Sciences, Organizational Development, or a related field.
• Strong organizational skills to coordinate logistics, manage multiple tasks, meet deadlines, and track project deliverables efficiently.
• Ability to collect, analyze, and interpret data to improve program effectiveness, update policies and SOPs, and enhance operational efficiency.
• Excellent verbal and written communication skills, collaboration across teams, and proficiency in Microsoft Office, Google Suite, and project management tools.
• Candidates must have legal authorization to work in the U.S.
• Candidates will undergo a background check as part of the hiring process. Candidates are responsible for covering the cost of this background check.

Nice To Haves

• Experience in program coordination, operations, data analysis, or project management (preferred but not required).

Responsibilities

• Facilitating and planning program service logistics.
• Updating and developing program policies, procedures, and standard operating procedures (SOPs) for existing programs (onsite and virtual, Workshops, career Coaching, field trips, etc.).
• Developing and updating key performance indicators (KPIs) and metrics to ensure operational goals are met and aligned.
• Conducting comprehensive analyses of existing program processes to identify inefficiencies and areas for improvement.
• Collecting and analyzing data on program performance to ensure continuous improvement initiatives.
• Manage and execute day-to-day operations for program services.
• Participating in projects and work plan development while implementing project tasks with established timelines and deliverables.
• Supporting and guiding the program operations team, management, career coaches, and other team members.
• Collaborating with internal teams, including Program Operations, HR, Instructional Design, and other departments.

What This Job Offers

• Career Level: Entry Level