Volunteer Engagement Coordinator

PEROT MUSEUM OF NATURE AND SCIENCE•Dallas, TX

1d•Onsite

About The Position

Reporting to the Manager of Volunteer Programs, the Volunteer Engagement Coordinator organizes all volunteer resources to enhance the delivery of the Museum’s programs and services. This includes working cross-functionally to provide guidance, support, and tools to Museum team members through volunteer programming. The Volunteer Engagement Coordinator will be able to make a positive, long-term impact on the community by connecting dynamic science learning with opportunities for volunteers to engage with at the Museum. The Volunteer Programs Coordinator will be responsible for initiating, cultivating, and developing sustained and productive relationships with volunteers, trustees, stakeholders, and other Museum supporters across North Texas.

Requirements

Bachelor’s degree in a related field of study
At least one year of experience in education and programming
At least one year of experience in a role that demonstrates engagement, passion, and commitment to community and volunteer service
At least one year of experience in a role that demonstrates practical knowledge of local community organizations and resources
Must be able to demonstrate the ability to achieve expected results while working independently and collaboratively
Effective written and oral communication skills
Proven capacity to work effectively as a team player who can consistently interact and demonstrate civility among peers and other associates within a collegial yet demanding, fast-paced work environment
Demonstrated ability to successfully handle a variety of diverse constituencies, manage multiple tasks simultaneously, and thrive in a complex environment with multiple priorities

Responsibilities

Authentically and professionally project and reflect the mission of the Perot Museum of Nature and Science
Assess departmental needs and deploy volunteers into appropriate roles
Provide daily on‑the‑floor volunteer support, including check‑in, engagement, coaching, and check‑out
Lead volunteer recruitment, including application review, interviews, onboarding, and system setup
Deliver ongoing training, real‑time feedback, and performance support to volunteers
Track volunteer data, milestones, training, recognition, and engagement touchpoints
Coordinate communication and logistics for student volunteers and school partners, including ConnecTEEN and recurring programs
Build and sustain strong relationships with individual volunteers, groups, and internal stakeholders
Support and grow a strong museum‑wide culture of volunteer engagement
Lead and support volunteer engagement events and appreciation initiatives
Develop and refine systems, processes, and structures to support a growing volunteer program
Represent the Museum through professional networks and community engagement opportunities
Collaborate cross‑departmentally to ensure a cohesive visitor and volunteer experience
Maintain working knowledge of Museum programs, audiences, and educational offerings
Other duties as assigned