Volunteer Engagement Coordinator

Jewish Family & Career Services of Atlanta•Dunwoody, GA

3d•Hybrid

About The Position

Jewish Family & Career Services of Atlanta (JF&CS) is seeking an organized, relationship-driven Volunteer Engagement Coordinator to support the day-to-day operations of the agency’s volunteer engagement program. This role helps recruit, welcome, support, and retain volunteers while ensuring volunteer experiences are clear, meaningful, and aligned with agency needs. With a 125-year history of supporting individuals and families of all faiths, JF&CS is a trusted community resource. The Volunteer Engagement Coordinator plays an important role in helping community members connect to JF&CS through service, events, programs, and ongoing engagement. The north star for this role is simple: make it easy and rewarding for volunteers to contribute their time, talents, and energy in ways that strengthen JF&CS programs and deepen community impact. This is a highly collaborative role for someone who enjoys both people-centered work and behind-the-scenes coordination. Some days you’ll be communicating with volunteers, supporting an event, or helping a program team fill a need. Other days you’ll be updating records, preparing materials, tracking engagement data, or improving systems that help volunteers and staff succeed.

Requirements

Relationship-oriented and energized by helping people connect to meaningful service
Organized, detail-focused, and able to manage multiple priorities at once
A strong communicator who is responsive, professional, and welcoming
A collaborative teammate who can work effectively with volunteers, staff, and community partners
Comfortable handling confidential information with discretion
A self-starter with a strong work ethic and commitment to continuous learning
Strong interpersonal, customer service, verbal, and written communication skills
Ability to prioritize and manage multiple projects, deadlines, and stakeholder needs
Strong organizational skills and meticulous attention to detail
Proficiency in Microsoft Office Suite and willingness to learn volunteer database systems
Ability to work in an office environment and directly with volunteers in the broader Atlanta community
Ability to occasionally lift or move up to 30 pounds and stand for extended periods during presentations, meetings, or volunteer days

Nice To Haves

Bachelor’s degree or equivalent experience
2+ years of experience in a nonprofit environment, preferably involving volunteers, fundraising, events, community engagement, or related work
Flexibility to work some evenings and weekends as needed

Responsibilities

Help administer the agency’s volunteer program in alignment with Volunteer team and agency priorities
Recruit, onboard, and screen new volunteers in accordance with program requirements and agency standards
Work with the Manager, Volunteer and Community Engagement and program managers to match volunteers with opportunities that fit their skills, interests, and availability
Assess program needs and support timely outreach to fulfill staff volunteer requests
Build positive relationships with volunteers that support engagement, appreciation, and long-term commitment
Support ongoing staff and volunteer training, reminders, and use of the volunteer database
Maintain accurate volunteer records and help identify ways to make volunteer systems more efficient
Use volunteer engagement data to support reporting, follow-up, and program planning
Collect and track monthly volunteer engagement data for reporting purposes
Create and update volunteer communications, registration forms, and outreach materials using tools such as Mailchimp, JotForm, and Canva in collaboration with Marketing
Attend and take minutes for Volunteer Engagement or committee meetings as needed
Assist with the Volunteer Engagement team’s monthly expense reports by organizing and uploading receipts in a timely manner
Provide programmatic and logistical support for volunteer activities and events, including family, young professional, Kay Family Leadership Series, holiday financial assistance, and other volunteer initiatives
Support agency events by coordinating needed volunteers and providing logistical assistance
Help plan and implement volunteer engagement events and initiatives such as Family Volunteer Days, Hunger Walk, Mitzvah Day, Recognition Days, and Volunteer Appreciation Month activities
Attend volunteer and agency events as required, including occasional evenings and weekends
Assist with the annual Holiday Gift Program for families
Oversee annual MVR checks and support additional projects as assigned