Volunteer Coordinator (Contract)

National Cherry Blossom Festival•Washington, DC

About The Position

The Volunteer Coordinator supports recruitment, training, scheduling, communication, and retention of volunteers for the National Cherry Blossom Festival. The position is the primary day-to-day point of contact for volunteers and assists with volunteer operations across Festival programs and signature events. The coordinator helps ensure volunteers have a positive experience while supporting the Festival’s mission of producing world-class events that celebrate the gift of the cherry trees and promote civic pride, cultural exchange, and community engagement. The contract position is anticipated to run from January 4, 2027, through May 15, 2027. It is part-time in January, February, and May, and full-time in March and April. Evening and weekend availability is required for Festival events.

Requirements

  • 1–3 years of experience in volunteer coordination, event management, nonprofit administration, customer service, or related fields.
  • Strong organizational and administrative skills.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple projects and deadlines simultaneously.
  • Experience using CRM databases, spreadsheets, and online collaboration tools.
  • Strong interpersonal skills and the ability to work with people from diverse backgrounds.
  • Ability to work evenings, weekends, and holidays as required during Festival season.
  • Ability to stand and walk for extended periods during Festival events.
  • Ability to lift and carry materials up to 25 pounds.
  • Ability to work outdoors in varying weather conditions.

Nice To Haves

  • Experience managing volunteers for events or nonprofit organizations.
  • Familiarity with volunteer management software.
  • Experience coordinating large public events.
  • Bachelor’s degree or equivalent professional experience.

Responsibilities

  • Assist with volunteer recruitment campaigns through community organizations.
  • Support volunteer interviews and screening processes.
  • Coordinate volunteer onboarding materials and orientation logistics.
  • Draft and distribute volunteer newsletters, event updates, reminders, and announcements.
  • Monitor volunteer email accounts and respond to questions in a timely manner.
  • Support management of volunteer communication platforms and social media groups.
  • Ensure volunteers receive accurate event information, schedules, and training materials.
  • Maintain accurate volunteer records in the Festival’s volunteer management system.
  • Track volunteer registrations, assignments, attendance, and service hours.
  • Generate volunteer rosters and event staffing reports.
  • Assist with volunteer shift scheduling and coverage needs.
  • Support volunteer credential distribution.
  • Help coordinate volunteer staffing for Festival signature events and community programs.
  • Support event-day volunteer operations, including check-in, training, deployment, and troubleshooting.
  • Serve as a liaison between volunteers and Festival staff during events.
  • Assist with planning volunteer appreciation and recognition programs.
  • Help coordinate volunteer kickoff events and training sessions.
  • Gather volunteer feedback and assist with post-event evaluations.
  • Prepare reports on volunteer participation and engagement metrics.
  • Assist with data entry, correspondence, and other administrative tasks.
  • Support the Volunteer Manager with special projects as assigned.
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