Volunteer Coordinator-Mt Sinai Volunteers Dept- FT D 9a-5p

Mount Sinai Health System•New York, NY

13h

About The Position

The Volunteer Coordinator oversees the recruitment, interviewing, hiring, training, and scheduling of volunteer workers, ensuring volunteer activities meet the organization’s needs. Under department leadership, the Coordinator determines and plans community volunteer recruitment. The role typically supervises the Volunteer Services department secretary and volunteers. The Coordinator coordinates student and community volunteer programs, consults with administrators and staff about volunteer-service needs, assigns volunteers to appropriate departments, and arranges orientation, training, supervision, and evaluation. The role also serves as a liaison among administration, staff, and volunteers; addresses volunteer satisfaction and work issues; helps develop volunteer-related policies and procedures; maintains volunteer statistics and training materials; represents the department on hospital committees; and may fill in for the Director or Managers. The Coordinator also schedules and evaluates subordinate staff and makes recommendations concerning hiring, discipline, or discharge.

Requirements

Business training required.
At least 2 years of experience in volunteer services or a related area, preferably in a health care environment.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Coordinate student and community volunteer service programs to meet organizational needs.
Consult administrators and staff about volunteer-service needs and plan recruitment.
Refer volunteers to appropriate department management.
Orient and train volunteers before assigning them to specific units.
Arrange on-the-job and other required training, supervision, and volunteer evaluations.
Serve as liaison among administration, staff, and volunteers.
Review volunteer job satisfaction, work problems, and reassignment needs.
Coordinate and conduct new-volunteer orientation; review department and medical center policies and procedures; and participate in developing policies and procedures for the volunteer process.
Generate and maintain monthly statistics on volunteer headcount, allocation, and turnover.
Prepare and maintain procedural and training manuals.
Represent the department on hospital committees, including the Blood Donor Recruitment Committee, and fill in for the Director or Managers when applicable.
Schedule and assign work to subordinate secretaries and volunteer assistants; recruit, interview, and evaluate them; and make recommendations regarding hiring, discipline, or discharge.
Interact with volunteer supervisors throughout the Medical Center regarding volunteer job performance.
Perform other related duties.