Volunteer Coordinator-Mt Sinai Volunteers Dept- FT D 9a-5p

Mount Sinai Health Systems•New York, NY
•$66,482 - $74,250

About The Position

The Volunteer Coordinator oversees the recruiting, interviewing, hiring, training, and scheduling of volunteer workers, ensuring their activities meet the organization’s needs. Under department leadership, the Coordinator determines and plans community volunteer recruitment and typically supervises the Volunteer Services department secretary and volunteers. The position coordinates student and community volunteer services, consults with administrators and staff about organizational needs, and refers volunteers to appropriate department management. It orients, trains, schedules, supervises, and evaluates volunteers; addresses job satisfaction and work problems; and serves as a liaison among administration, staff, and volunteers. The Coordinator also maintains volunteer statistics and procedural and training manuals, participates in policy development and hospital committees, and may represent or fill in for department leadership.

Requirements

  • Business training is required.
  • At least 2 years of experience in volunteer services or a related area.

Nice To Haves

  • Bachelor’s degree preferred.
  • Experience in a healthcare environment preferred.

Responsibilities

  • Coordinate student and community volunteer service programs to meet the organization’s needs.
  • Consult administrators and staff to identify needs for volunteer services and plan recruitment.
  • Refer volunteers to appropriate department management.
  • Orient and train volunteers before assigning them to specific units.
  • Arrange on-the-job and other required training, supervision, and evaluation of volunteers.
  • Serve as a liaison among administration, staff, and volunteers.
  • Review volunteer job satisfaction and work problems, and arrange reassignments as needed.
  • Coordinate and conduct new-volunteer orientation, review department and medical center policies and procedures, and participate in developing policies and procedures for the volunteer process.
  • Generate and maintain monthly statistics on volunteer numbers, allocation, and turnover.
  • Prepare and maintain procedural and training manuals.
  • Represent the department on hospital committees, including the Blood Donor Recruitment Committee, and fill in for the Director or Managers when applicable.
  • Schedule and assign work to subordinate secretaries and volunteer assistants; recruit, interview, and evaluate them; and make recommendations regarding hiring, discipline, or discharge.
  • Interact with volunteer supervisors throughout the Medical Center regarding volunteer job performance.
  • Perform other related duties.
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