Volunteer Coordinator

Bens Bells Project•Tucson, AZ
•Onsite

About The Position

The Volunteer Coordinator supports Ben’s Bells’ mission to inspire individuals and communities to engage in kindness education and practice. Reporting to the Executive Director, this role creates a warm and welcoming environment for volunteers and focuses on recruiting and retaining individual volunteers while cultivating relationships with schools, organizations, and businesses. The goal is to maintain a robust, engaged volunteer pool supporting production, mural installation, outreach, retail events, and other organizational needs. The position is based at the Downtown location and requires occasional off-site work and evening shifts. It is scheduled Tuesday through Saturday for 30 hours per week. The position will remain open until filled.

Requirements

  • Strong administrative and organizational skills, including communication, data management, and scheduling oversight.
  • Excellent people skills, including the ability to partner with a diverse team of staff and volunteers and maintain relationships.
  • Flexibility and the ability to manage shifting priorities and work in an ambiguous, fast-moving environment.
  • Personal qualities of kindness, integrity, credibility, and commitment to the mission of Ben’s Bells.
  • Valid Arizona Driver’s License with a clean driving record and reliable personal transportation.
  • Ability to lift more than 50 pounds and work outdoors.

Nice To Haves

  • Volunteer oversight and retention experience.
  • Background in nonprofit or volunteer work.
  • Bilingual skills.

Responsibilities

  • Represent the mission of and story behind Ben’s Bells to the community.
  • Serve as a first point of contact for volunteers and groups.
  • Manage the volunteer inquiry inbox and respond to phone and voicemail messages.
  • Coordinate and secure volunteers for the Education, Retail, and Studio departments as needed.
  • Maintain the schedule and calendar for all volunteers and volunteer groups.
  • Manage and maintain the volunteer database, including updating available opportunities, building registration forms, and running reports.
  • Nurture existing volunteer relationships.
  • Develop and implement volunteer retention strategies.
  • Grow the volunteer base, including new individual, group, and corporate volunteers.
  • Identify and attend off-site volunteer recruitment events and opportunities.
  • Send monthly volunteer emails and targeted recruitment emails via the volunteer database.
  • Process invoices, donations, and payments.
  • Work with the Marketing & Events Coordinator to secure social media content promoting volunteering.
  • Work with the Education Manager to continually improve the volunteer experience and deepen volunteers’ connection to the mission.

Benefits

  • 15 days of paid vacation annually.
  • Six paid holidays.
  • A paid week of closure over winter break.
  • Paid time off for a birthday, self-care, and volunteering at another 501(c)(3) organization.
  • Medical, dental, and vision plan options.
  • IRA plan options.
  • Employer-paid life insurance policy.
  • Flexible work schedule.
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