2504 - Permanent Part Time Volunteer Coordinator

Victoria Women's Transition House•Victoria, BC

1d•Onsite

About The Position

The Volunteer Program Coordinator ensures that the volunteer program is run in a professional, supportive and efficient manner with attention to confidentiality, safety for clients and volunteers, and provision of appropriate training for volunteers. This position supports an essential service working with direct client contact. The role requires union membership, satisfactory completion of a criminal records search, and a Standard First Aid Certificate. The position is permanent part-time, 28 hours per week.

Requirements

A formal course of study in Volunteer Management with attainment of certification is required.
A diploma in a related field may also be considered.
A Minimum of two years recent related experience is required or an equivalent combination of education, training and experience.
Strong oral, written and interpersonal communications skills, including conflict resolution skills
Knowledge of the theory, principles and practices of the volunteer management field
Excellent time management skills
Strong interviewing and assessment skills
Ability to consult, collaborate and coach.
Ability to work effectively with other program team members.
Satisfactory completion of a criminal records search
Standard First Aid Certificate

Nice To Haves

Previous supervisory and/or management experience is preferred.
Formal education and experience in adult education or training will be considered an asset.

Responsibilities

Develops a clear vision, mission and plan for the Volunteer Program. Develop policies and procedures on an ongoing basis for the program.
Recruits, interviews, selects, schedules, coordinates and supervises volunteers throughout the agency. Orients and provides for training of staff and volunteers in the program. Evaluates the volunteers on a regular basis for job satisfaction and performance. Make decisions for continued service, reassignment, or termination when necessary.
Evaluates the program, makes recommendations to the Program Manager and plans for implementation of recommendations as approved for the improvement of the program.
In conjunction with Program Managers, and as appropriate with other staff, identifies volunteer staffing needs of the programs.
Assesses volunteer abilities and ensures that appropriate and meaningful placement of volunteers is achieved.
Advocates for volunteers within the agency. Debrief issues arising from volunteering. Maintain contact with volunteers and facilitate regular meetings and special trainings.
Provides for appropriate and regular recognition of volunteers.
Maintains the Volunteer Program budget.
Maintains personnel files on all volunteers. Ensure that records, statistics, and reports are accurate and up to date.
Provides liaison with other community resources on behalf of the Volunteer Program and the agency with a view to keeping professionals and the public aware of the work of the Volunteer Program.
Liaises and works in consultation with Crisis Line Volunteer Program Trainer to ensure quality delivery of the training program and service to clients.
Performs other related duties as required.