Volunteer Coordinator

Forever Balboa Park•San Diego, CA

159d•$20 - $24

About The Position

Join Forever Balboa Park as a Volunteer Coordinator and help enhance community engagement by managing and inspiring volunteers who support Balboa Park. This full-time role schedules and supervises weekday and weekend volunteer projects, including Garden Steward projects, park cleanups, event volunteers, and other weekend volunteer activities. The coordinator supports volunteers through onboarding, training, scheduling, sign-in and sign-out, and project completion, while serving as an advocate for their needs. The role also involves maintaining a safe, welcoming, and clean Volunteer Office and surrounding area; coordinating with park organizations and City of San Diego Parks & Recreation Department staff; and collaborating with Forever Balboa Park colleagues to recruit, train, and retain volunteers. Other duties include supporting volunteer appreciation, coordinating project communications and branding, and assisting team members as needed. The job description is intended as a guide and is not inclusive of all everyday duties.

Requirements

Excellent written and oral communication skills.
Knowledge of Balboa Park or willingness to learn about it.
Proficiency in Excel and Word.
Proficiency in Volgistics, the volunteer database, or willingness to learn it.
Clean driving record and ability to safely drive a truck or golf cart.
Ability to lift 50 pounds.
Ability to perform lifting, bending, stooping, and kneeling.
Ability to communicate effectively with large groups and through email.
Ability to receive and carry out detailed information communicated orally.

Nice To Haves

Bachelor’s degree preferred but not required.
Previous experience working with volunteers preferred.
Experience with landscaping, horticulture, or sustainability preferred.

Responsibilities

Coordinate with Garden Steward Lead volunteers before their shifts to communicate project locations and goals.
Open the Volunteer Office so Garden Steward Leads can access project tools.
Meet volunteers after projects, guide the sign-out process, and answer questions.
Respond to volunteer interest forms and serve as a point of contact during onboarding.
Schedule and facilitate volunteer training as needed.
Coordinate Tuesday and Saturday Nat Garden Corps Maintenance volunteer needs with the Natural History Museum.
Facilitate volunteer sign-in and sign-out before and after shifts.
Drive the Forever Balboa Park truck or golf cart to collect garden green waste and deliver it to the green waste location.
Coordinate and facilitate one-time weekend park cleanups with community groups.
Use a Forever Balboa Park golf cart to deliver cleanup trash to the appropriate dumpsters.
Advocate for the needs of Forever Balboa Park volunteers.
Keep the Volunteer Office, shed, and immediate surrounding area safe, welcoming, and clean, working with facilities and maintenance staff and Park personnel as needed.
Collaborate with the Volunteer Project Manager and other Volunteer Project Coordinators to recruit, train, and retain volunteers for year-round or seasonal work as needed.
Develop and enhance relationships with Park organizations and City of San Diego Parks & Recreation Department staff.
Assist other Forever Balboa Park team members.
Restock volunteer food, water, and first-aid materials.
Coordinate with the Institutional Advancement team to ensure branding and information are correct at weekend projects.
Coordinate with the Communications Specialist to provide photos and descriptions of weekend volunteer projects for newsletters, social media, and blog posts.
Attend weekend events as needed.
Plan and implement formal and informal ways to express appreciation for staff and volunteers.
Support the Annual Volunteer Appreciation Dinner.