Volunteer Coordinator

KITSAP Humane Society • Silverdale, WA

17h • $20 - $23

About The Position

The Volunteer Coordinator supports the success and management of Kitsap Humane Society’s volunteer program, ensuring volunteers are effectively utilized and supported throughout the organization. Working under the direct supervision of the Volunteer Manager, the Coordinator interacts with volunteers daily and is expected to be approachable and supportive. The organization has more than 350 active volunteers working across operations, from animal care to outreach events.

The Coordinator supports volunteer recruitment through online marketing and social media, community events, in-person networking, and other activities directed by the Volunteer Manager. The role welcomes new volunteers through scheduled virtual and in-person orientations; helps process applications and background checks; schedules volunteers for regular shifts; connects them with supervisors; and follows up on their integration into KHS departments. The Coordinator also assists with volunteer training and development of training materials and programs.

The role supports volunteer retention by setting and communicating expectations, helping staff provide a welcoming environment, assisting with staff training on working with volunteers, helping volunteers integrate into KHS, maintaining frequent communication, and gathering feedback. The Coordinator also helps maintain relationships with community agencies that provide volunteers, communicate KHS policies and procedures, and organize volunteer appreciation events. When needed, the Coordinator provides hands-on support with dog walking, animal care, feline feeding, hop time, and other tasks.

This is a part-time, non-exempt position paying $19.50–$23.00 per hour. At least one weekend day is required, with availability for occasional evenings, early mornings, and both weekend days as needed for special events.

Requirements

• Demonstrated people skills and a love of working with people.
• Very strong public speaking and teaching skills with large groups and in one-on-one situations.
• Excellent verbal and written communication skills.
• Ability to remain calm, collected, and professional in stressful or emotionally charged situations.
• Excellent time-management and organizational skills.
• Experience with Microsoft Word, Outlook, Excel, PowerPoint, and other software.
• Ability to multitask and work in a hectic, fast-paced environment.
• Comfort providing constructive feedback.
• Flexibility regarding duties and openness to changing organizational priorities and programs.
• Ability to work collaboratively with other departments and personalities as a team player.
• Ability to communicate respectfully and effectively with people of all backgrounds.
• Willingness and ability to work hands-on alongside volunteers, including walking dogs, taking animal photos, cleaning crates, and performing other time-sensitive physical tasks.
• Love of animals and comfort handling animals of all breeds, sizes, temperaments, and behaviors.
• Ability to handle large dogs, including dogs with behaviors such as pulling and jumpy or mouthy behavior.
• Knowledge of, or willingness to learn, basic medical and behavior information about dogs and cats.
• Ability to recognize that all animals are individuals.
• Positivity and open-mindedness toward progressive animal welfare strategies and policies.
• Understanding of and comfort with euthanasia, including behavioral euthanasia.
• Valid driver’s license and reliable transportation.
• Ability to lift 50 pounds and physically bend, stoop, kneel, squat, twist, reach, and climb steps.
• Availability to work at least one weekend day and occasional evenings, early mornings, and both weekend days as needed for special events.

Responsibilities

• Support volunteer recruitment through online marketing and social media, community events, in-person networking, and other activities as directed by the Volunteer Manager.
• Welcome new volunteers at regularly scheduled virtual and in-person orientation sessions.
• Assist with processing volunteer applications and performing background checks.
• Schedule volunteers into regular work shifts, connect them with supervisors, and follow up on their integration into KHS departments.
• Assist with volunteer training sessions and help develop training materials and programs under the Volunteer Manager’s direction.
• Support volunteer retention by communicating expectations, fostering a supportive environment, helping volunteers integrate, communicating frequently, and seeking feedback.
• Assist staff with training on how to work with volunteers.
• Help maintain relationships with community agencies that are sources of volunteers.
• Communicate KHS policies and procedures to volunteers.
• Assist with scheduling, organizing, and executing volunteer appreciation events.
• Provide hands-on volunteer support as needed, including dog walking, animal care, feline feeding, and hop time.
• Perform other duties as assigned by the Volunteer Manager.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed