Volunteer Coordinator

Gentiva Hospice•Searcy, AR

11d

About The Position

Gentiva Hospice is seeking a compassionate and organized Volunteer Coordinator to recruit, train, supervise, and support volunteers who provide services to hospice patients and families. The coordinator advocates for volunteers as a member of the interdisciplinary team and helps ensure the volunteer program meets federal hospice requirements and community needs. This safety-sensitive position may require compliance with state-specific requirements. Employees must meet minimum requirements to be eligible for benefits.

Requirements

CPR certification.
Valid driver’s license, reliable transportation, and current auto insurance.
Deep understanding of hospice philosophy and the emotional needs of terminally ill patients and their families.
Ability to build rapport with volunteers, staff, and community partners.
Strong organizational and record-keeping abilities.
Excellent verbal and written communication skills.
Public speaking and group facilitation skills.
Flexible, empathetic, and able to work independently and collaboratively.
Proficiency in Microsoft Office and other basic office equipment.

Nice To Haves

Bachelor’s degree or at least four years of related experience.
Previous experience in healthcare, hospice, or volunteer administration.

Responsibilities

Supervise volunteer activity within the designated service area and maintain compliance with the Medicare Hospice Conditions of Participation 5% volunteer requirement.
Assess patient and family needs for volunteer services and coordinate appropriate placements.
Recruit, train, and retain administrative, direct care, vigil, and bereavement volunteers.
Facilitate volunteer orientation and annual training, and ensure completion of health screening requirements such as TB tests and health questionnaires.
Serve as a liaison between volunteers and staff and support volunteers through regular communication and mentoring.
Represent the volunteer program at interdisciplinary team meetings and in the community.
Maintain accurate volunteer records, including visit documentation, evaluations, and monthly statistics.
Participate in hospice quality assessment and performance improvement activities.
Serve as a backup volunteer when needed.
Assist with reviewing and updating volunteer policies and procedures.

Benefits

Competitive pay.
401(k) with company match.
Career advancement opportunities.
National and local recognition programs.
Teammate Assistance Fund.
For full-time associates: medical, dental, and vision insurance.
For full-time associates: mileage reimbursement or fleet vehicle program.
For full-time associates: generous paid time off and seven paid holidays.
For full-time associates: wellness programs, including telemedicine, diabetes management, and joint and spine concierge care.
For full-time associates: education support and tuition assistance, including ASN to BSN and BSN to MSN.
For full-time associates: free continuing education units (CEUs).
For full-time associates: company-paid life and long-term disability insurance.
Voluntary benefits, including pet, critical illness, accident, and long-term care coverage.