Volunteer & Construction Coordinator

Habitat For Humanity•Fort Lauderdale, FL

1d•$50,000 - $60,000•Hybrid

About The Position

Volunteers are the lifeblood of the Habitat for Humanity of Broward affiliate. Strategically, as we strive to triple our impact in the community, volunteers are an essential element to meeting our goals. Volunteers provide valuable work that helps reduce costs, act as community advocates for our work, and generate income both through individual giving and with corporate giving/team builds, all of which supports stronger communities and affordable homeownership. Construction of new homes is the primary method by which Habitat for Humanity of Broward supports creating affordable homes in our area. We build safe, efficient and affordable homes at high quality and reasonable cost. This position engages, coordinates, supports, retains, and expands Habitat for Humanity of Broward’s volunteer resources across all areas of the organization, including, but not limited to, Construction, ReStore, Office/Admin, and Professional Services volunteers. The mission is to ensure that our volunteers have meaningful experiences, are appreciated, and encouraged to continue engaging with our affiliate.

Requirements

Friendly and courteous with ability to connect with individuals and groups of diverse backgrounds
Effective leadership and team building skills without positional authority
Ability to prioritize, complete and delegate work with minimum supervision
Excellent verbal and written communication skills specific to the audience
Outstanding attention to detail and organizational skills
Demonstrated ability to meet deadlines and production goals
Able to leverage the MS Office Suite of products (Word, Excel, PowerPoint, Outlook)
Proficiency with volunteer management systems (Charity Proud or similar)
Experience with data visualization tools (PowerBI preferred)
Comfortable with social media platforms (Facebook) for volunteer engagement
Ability to provide accurate reporting to key stakeholders

Nice To Haves

Previous experience overseeing/managing volunteers or volunteer programs
Background in nonprofit operations or community engagement
Experience with construction coordination or project management
Knowledge of CRM systems and database management

Responsibilities

Manage and update Habitat’s online and internal volunteer calendars with accuracy and timeliness
Maintain individual online calendar showing 90-day rolling availability at all times
Maintain internal team build calendar showing open availability per fiscal quarter
Schedule team builds based on company needs, number of participants, and construction availability, ensuring builds are not over-booked
Ensure 24-hour response time to active team build inquiries
Provide 48-hour turnaround on registration emails
Oversee registration and sign-in processes for all volunteers
Maintain Charity Proud data entry including calendar set-ups, volunteer records, and statistics of volunteer numbers and hours served
Provide proof of service documentation as needed
Ensure all volunteer service agreements are properly executed and stored
Send assignment/confirmation emails for all volunteers, including clear expectation setting
Maintain Thursday Leader and Core volunteer emails (48-hour turnaround)
Ensure all contact with volunteers are made touchpoints in Charityproud
Maintain up-to-date data tracking systems: New volunteer recruitment data sheet, No-show data sheet, No-pay volunteer team build list/waiting list, Record of “bad” team builds for quality control
Volunteer dashboard - statistical reporting using PowerBI or similar tools
Take photos and/or video of individual and group volunteers for upload to Facebook group and use by other departments
Work with sponsors/groups to develop customized volunteer coordination plans
Maintain and evaluate “regular” construction volunteer programs to retain volunteers and increase participation
Develop and implement formal/informal volunteer appreciation programs
Promote Habitat’s mission, goals, purpose and programming to help recruit volunteers, both on and off construction sites
Contribute volunteer-related articles to organizational newsletter
Ensure accurate invoicing and timely collections for team builds
Forward all team build inquiries to Development Department within 24 hours for revenue tracking
Track sponsorships and supplies related to team builds
Meet with Development Department monthly to discuss volunteer initiatives globally
Coordinate with ReStore, Office/Admin, and Professional Services for volunteer placement
Provide administrative support to VP of Construction
Coordinate meetings, appointments, and travel arrangements for VP of Construction
Prepare and distribute meeting agendas, take meeting minutes, and follow up on action items
Assist in the preparation and distribution of project documentation, including contracts, proposals, and permits
Maintain accurate and up-to-date project files, records, and correspondence
Assist in the preparation of project progress reports, status updates, and presentations
Respond to inquiries from contractors, city/municipal offices and other parties in a timely and professional manner