Volunteer Associate - Reach Truck Driver

North Texas Food Bank•Plano, TX

11d

About The Position

The Volunteer Associate performs warehouse functions related to receiving, storing, managing food inventory, order processing, shipping, and quality control. The position may also support volunteers with sorting food products and assembling food boxes for partner agencies and North Texas Food Bank programs. The role supports daily production by picking and staging pallets, preparing production lines, restocking products, wrapping pallets, and tagging and storing completed pallets. It operates reach forklifts, other forklift equipment, and manual and electric pallet jacks to handle freight and products, including loads over 50 pounds. The associate follows required equipment checklists and training, maintains inventory accuracy, and helps ensure the facility remains clean, orderly, and safe. The schedule is Tuesday through Saturday, 8:00 a.m. to 4:30 p.m., and may change based on company or department needs. Occasional events outside the traditional workday, including evenings and weekends, may be required. The work environment includes moderate to loud warehouse noise and varying hot and cold indoor temperatures. The role involves regular lifting up to 20 pounds, frequent lifting up to 35 pounds, and occasional lifting up to 50 pounds.

Requirements

High school diploma or GED preferred.
Strong verbal and written communication skills related to the job.
Excellent interpersonal and customer service skills.
Ability to manage time efficiently and meet deadlines.
One year of related warehouse experience and/or training.
Experience operating a reach forklift required.
Ability to read, communicate verbally and/or in writing, remember and analyze information, and understand instructions or guidelines.
Ability to operate gas- and electric-powered forklift trucks, manual pallet jacks, and other warehouse support equipment after completing mandated training.
Ability to meet the physical demands of the job, including lifting up to 20 pounds regularly, 35 pounds frequently, and 50 pounds occasionally.
Ability to work in moderate to loud noise and varying indoor temperatures.
Availability to work Tuesday through Saturday, 8:00 a.m. to 4:30 p.m.; the schedule may change with company or department needs.
Ability to participate in occasional events outside the traditional workday, including evenings and weekends.

Nice To Haves

Knowledge of warehouse safety regulations.
Shipping and/or receiving experience.

Responsibilities

Perform shipping and receiving processes, including counting and sorting food goods, picking orders, and loading and unloading products.
Support the Production team by picking pallets for daily builds, helping set up production lines, restocking products on lines, wrapping pallets, and tagging and storing pallets.
Sort and place materials or items on racks or shelves according to the date received.
Operate manual and electric pallet jacks and forklift equipment to load and unload freight and products, including loads over 50 pounds.
Complete required checklists before operating material handling equipment and ensure a supervisor signs off after use.
Maintain inventory accuracy in transactions and product activity by following assigned procedures, and assist with physical inventory counts.
May lead and engage volunteers by providing instructions for sorting products or assembling food boxes.
Mark materials with identifying information using an appropriate method.
Maintain facility cleanliness, orderliness, and safety by following food safety and personnel safety policies and procedures.
Detect and eliminate or minimize safety hazards in accordance with applicable policies and procedures.
Complete required equipment training.
Perform other tasks and duties as assigned.