Volunteer and Event Coordinator

CRITTENTON CENTER•Sioux City, IA

9d•Onsite

About The Position

Under the supervision of the designated supervisor, the Volunteer and Event Coordinator develops and maintains Crittenton Center’s volunteer program, coordinates community engagement opportunities, and plans and implements agency events. The coordinator recruits, trains, schedules, engages, and recognizes volunteers, and builds relationships with individuals, businesses, schools, community organizations, and other partners to support the agency’s mission and programs. The role oversees event logistics, volunteer activities, event-related donations, and community outreach, working with agency leadership and program staff to identify volunteer needs, coordinate resources, and create meaningful ways for community members to support children and families. Work is performed in an office, at agency locations, at community venues, and at off-site event locations. Schedules may occasionally include evenings, weekends, and holidays based on event and volunteer needs. The position may involve standing, walking, bending, reaching, and assisting with event setup and cleanup, including lifting or moving event supplies, donations, and equipment within established safety guidelines. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

High school diploma or equivalent required.
Demonstrated ability to organize activities, manage competing priorities, and meet established deadlines.
Proficiency in Microsoft Office or similar software and ability to learn agency databases, scheduling systems, and volunteer management tools.
Ability to communicate professionally with diverse individuals and organizations.
Valid driver’s license and ability to travel locally for agency events and community activities, if required.
Ability to perform the essential functions of the position, with or without reasonable accommodation.

Nice To Haves

Associate or bachelor’s degree in communications, event management, marketing, nonprofit management, human services, or a related field preferred.
One to three years of experience in volunteer coordination, event planning, community outreach, fundraising support, customer service, or a related field preferred.
Experience coordinating events, managing multiple projects, or working with volunteers and community partners preferred.

Responsibilities

Develop and maintain a volunteer program that recruits, screens, trains, schedules, engages, and retains volunteers in accordance with agency policies and program needs.
Coordinate volunteer applications, applicable background checks, orientation, training, placement, service hours, and records; ensure volunteers maintain appropriate professional boundaries, confidentiality, and safety standards.
Collaborate with program directors and supervisors to identify volunteer needs, coordinate assignments, monitor participation, and provide volunteer recognition and support.
Plan, coordinate, and implement fundraising activities, community outreach, donor engagement, volunteer appreciation, and other agency events supporting children and families.
Coordinate event logistics, budgets, schedules, registration, vendors, sponsors, volunteer assignments, promotional materials with the Marketing team as needed, and event setup and cleanup.
Evaluate event participation, expenses, and outcomes and recommend improvements to future events and community engagement.
Develop and maintain relationships with businesses, schools, civic and faith-based organizations, service clubs, and other community partners to expand volunteer opportunities and agency support.
Represent Crittenton Center at community meetings, volunteer fairs, networking events, and outreach activities to promote its mission, programs, volunteer opportunities, and community needs.
Coordinate donation drives and in-kind contributions, including communicating needs, receiving and documenting donations, organizing storage and distribution, and maintaining donor records and acknowledgments.
Identify opportunities to increase community contributions of time, supplies, services, and financial support in collaboration with agency leadership and program staff.
Maintain accurate records, calendars, contact lists, and reports related to volunteers, events, donations, community partnerships, and assigned performance measures.
Assist with newsletters, social media content, promotional materials, and other communications related to volunteer activities, agency events, and community engagement.
Ensure compliance with agency policies and procedures regarding confidentiality, recordkeeping, financial accountability, purchasing, volunteer screening, and use of agency resources.
Participate in staff meetings, training, and other agency activities, and perform additional duties as assigned.
Provide day-to-day direction and coordination for volunteers, including assigning duties, scheduling, orientation, and monitoring volunteer activities. Formal employee supervisory responsibilities are not assigned unless otherwise designated by agency leadership.