Voluntary Services Officer

Veterans Health Administration • Augusta, GA

1d • Onsite

About The Position

The Voluntary Services Officer plans and leads philanthropic activities and programs across widely dispersed locations within the healthcare system, VA Administrations, and State Veterans Homes. The role proactively and flexibly utilizes community resources, including committing and distributing them in support of organizational goals, objectives, and strategic priorities.

The officer develops, operates, evaluates, and coordinates the voluntary service program; manages the General Post Fund and other financial accounts; and oversees volunteer recruitment, selection, placement, and orientation. The position supervises Voluntary Service staff, assigns and plans work, and evaluates performance. It also ensures compliance with Joint Commission requirements, maintains statistics and reports such as donations and volunteer hours, assesses services’ ability to use volunteers, and develops volunteer service areas. The officer develops strategies to address challenges and significant changes facing the medical facility, plans and presides over the Voluntary Service Committee, and completes Annual Joint Reviews.

The work schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. Telework is not available, and the position is not virtual. Relocation and recruitment incentives are not authorized.

Requirements

• Must be a U.S. Citizen.
• Complete all required application steps, including an online assessment.
• Meet the GS-12 time-in-grade requirement, if applicable: 52 weeks at GS-11 in Federal service.
• Have one year of specialized experience equivalent to at least GS-11, such as planning, administering, and evaluating volunteer or community engagement programs; developing program policies and procedures; coordinating staff or volunteer work and training; managing program funds or donated resources; building relationships with community organizations and donors; planning outreach or special events; and preparing reports, recommendations, or presentations.
• Complete a background/security investigation and online onboarding process.
• Participate in the seasonal influenza vaccination program as a Department of Veterans Affairs Health Care Personnel employee.
• Serve a one-year probationary period or two-year trial period, as applicable.
• Demonstrate oral and written communication skills.

Responsibilities

• Develop voluntary service program goals and objectives; operate, evaluate, and coordinate the program.
• Manage the General Post Fund and other financial accounts.
• Recruit, select, place, and orient volunteer resources.
• Supervise Voluntary Service staff, plan and assign work, and evaluate performance.
• Ensure the Voluntary Service program complies with Joint Commission requirements.
• Maintain statistical records and reports, including donations and volunteer hours served.
• Assess service needs and determine the ability to utilize volunteers; develop volunteer areas of service.
• Develop strategies to address challenges and substantial changes facing the medical facility, including dwindling resources.
• Plan and preside over the Voluntary Service Committee.
• Complete Annual Joint Reviews.

Benefits

• The job posting states that federal employees and their families have access to a comprehensive benefits package; specific benefits depend on position eligibility and should be confirmed with the hiring agency.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed