VOIP/MDM Operations Lead

TEKsystems•New York, NY

2d•$55 - $60•Onsite

About The Position

Our healthcare client is looking for a Hands on VOIP/MDM Lead/Manager with their Unified Communications Telecommunications Group. This person will report directly to the Director of Telecommunications. This group is a big team and they will be the support of the large end user environment of about 10,000 mobile devices and UC enterprise network. Candidates need to have Cisco UC Engineering background along with some managerial experience working with vendors, expense management, and coming from enterprise environment.

Requirements

5 to 8 years exp. in the telecommunications/UC world supporting Telecom, or IT related including a broad knowledge of various telecom/IT products, services, and technology.
Managed a team and hands on in the telecommunications, Carrier / MDM/UC side of the house.
Very well versed with in all aspects of UC and telecommunications operations.
Working with support systems (ServiceNow).
Working with Telco's, wireless companies, cabling, etc.
5 to 8 years proven experience in Telecom Management in a enterprise environment.
Hands on around Telecommunication Expense Management (TEM) and Wireless Expense management (WEM).
Solid understanding of carrier billing systems; telecommunications invoicing, technical communication, circuit provisioning, configurations pricing methods, and contracts.
Knowledge of PBX and UC, including a broad knowledge of PBX systems like NEC, Cisco VOIP.
5 to 8 years working with large enterprise environments.
Great customer service.
Proven experience working with and managing vendors in this space.
Responsible for a large team managing all Phone services and mobile devices for the entire hospital system.
Cisco UC Engineering background.

Nice To Haves

Managerial experience

Responsibilities

Support of a large end user environment of about 10,000 mobile devices and UC enterprise network.
Manage a team.
Work with vendors.
Manage expenses.
Support Telecom, or IT related including a broad knowledge of various telecom/IT products, services, and technology.
Manage a team and be hands-on in the telecommunications, Carrier / MDM/UC side of the house.
Be well versed with in all aspects of UC and telecommunications operations.
Work with support systems (ServiceNow).
Work with Telco's, wireless companies, cabling, etc.
Manage Telecom Expense Management (TEM) and Wireless Expense management (WEM).
Manage telecommunications invoicing, technical communication, circuit provisioning, configurations pricing methods, and contracts.
Manage PBX and UC systems, including a broad knowledge of PBX systems like NEC, Cisco VOIP.
Provide great customer service.
Manage vendors in this space.
Manage all Phone services and mobile devices for the entire hospital system.