Voice / VoIP Engineer
Insight Xcite•Herndon, VA
•$175,000 - $220,000•Onsite
About The Position
Insight Xcite is seeking senior- and expert-level Voice / VoIP Engineers in Herndon, Virginia, to design, implement, and troubleshoot secure enterprise voice and video solutions. This role involves working with critical government programs and supporting national security missions in a highly collaborative environment.
Requirements
- Significant enterprise VoIP or unified-communications engineering experience.
- Strong knowledge of TCP/IP, voice protocols, call routing, and troubleshooting methods.
- Experience with Cisco voice platforms or comparable enterprise technologies.
- Applicants must currently possess an active TS/SCI with Full-Scope Polygraph (FSP) to be considered for employment.
Nice To Haves
- Experience supporting secure government or mission environments.
- Experience with automation, monitoring, cloud connectivity, or voice-security controls.
- Relevant Cisco or networking certifications.
Responsibilities
- Design, configure, and support enterprise voice, video, and unified-communications services.
- Troubleshoot call quality, signaling, routing, interoperability, and network-performance issues.
- Work with SIP, RTP, H.323, QoS, session border controllers, call routing, encryption, firewalls, and VPNs.
- Integrate voice services with LAN/WAN, cloud, and other enterprise infrastructure.
- Produce diagrams, operating procedures, test plans, and technical documentation.
Benefits
- 100% employer-paid medical, dental, and vision coverage for employees
- Flexible paid time off, subject to manager approval and business needs
- Annual Flex Bonus earning opportunities
- Annual compensation and performance review process, including opportunities for salary increases
- 401(k) with immediate vesting and company contributions
- Flexible scheduling options
- Insight Essentials lifestyle and wellness benefit
- Company-supported pet insurance
- Employee referral bonus program
- Professional development and career growth support
- Opportunity to support impactful national security missions in a highly collaborative environment
- Additional employee programs and benefits available
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
