Senior VoIP Engineer

OSC Global•Quantico, VA

3d•Onsite

About The Position

This full-time position requires a physical presence at the worksite in Quantico, VA. As a Senior VoIP Engineer, the individual will oversee and manage all components of the Cisco Unified Communication Manager cluster. In this role, the Engineer will monitor and control the performance and status of voice and video resources across multiple enclaves and locations utilizing software and hardware tools. In addition, the individual will work to ensure all voice applicable STIGs and vulnerabilities are resolved or mitigated in a timely manner.

Requirements

Must have and maintain a TOP SECRET clearance and must be eligible for a TS/SCI
High School diploma or equivalent
Five (5) or more years of experience designing, building, and/or maintaining communications systems with a minimum of three (3) years of experience with CISCO Unified Communications Manager (CUCM) Version 12+ or newer
Cisco Certified Network Professional (CCNP) and 60 days to get the CCNP Collaboration or successful completion of the CLCOR exam
Prior experience with Cisco Unity, Cisco Presences, Cisco Emergency Responder
Knowledge of Cisco UCCX
Prior experience with dynamic and static IPv4 routing and integrating with an external SIP provider
Proficient with SIP, SCCP, MGCP, DSN, PSTN, and H.323 systems and devices
Must be DoD 8570 certified at the IAT-II / IAM-II level.

Responsibilities

Performs testing, provision, operations and emergency responses for voice network operations
Designs, configures, and installs VoIP hardware/software replacements and upgrades
Develops and maintains all VoIP documentation (drawings, cut sheets, configurations, and deployment plans)
Identifies and diagnoses problems and factors affecting voice services
Provides day-to-day subject matter expert support for RKB tenant agencies
Troubleshoots voice related issues and outages, which may occur during non-core hours
Works with vendors in support of the ITCSU
Performs preventative maintenance services on all devices within the VoIP area of responsibility
Maintains a current understanding of emerging technologies and trends in voice and video services
Performs other tasks as required by OSC and the Government contracting office