Voice and Data Engineer I, II, III, or Senior
About The Position
Tri-State is hiring one Voice and Data Engineer at one of four job grade levels: I, II, III, or Senior. The level will be determined based on the selected candidate’s qualifications and experience and Tri-State’s business needs at the time of hire. The role implements, optimizes, and maintains enterprise voice and data networks that support operational and business objectives. It includes hands-on engineering for voice, data, and industrial systems integration, with responsibility for network reliability, scalability, and security in alignment with strategic architecture. The position deploys and maintains solutions using technologies such as VoIP, LAN/WAN, IP/MPLS, DWDM, and SCADA, while supporting cybersecurity and regulatory compliance, including NERC CIP. The role leads enterprise network design, deployments, upgrades, incident resolution, operational and industrial communications initiatives, and technical improvements. It also coordinates work across internal teams, business partners, vendors, and system architects; maintains network documentation and standards; and mentors less-experienced engineers. The position participates in an on-call rotation and may require overtime at any time of day or week to support continuous, reliable electric service. Travel of up to 15% is required as needed, and the employee must be able to physically deploy networking devices. Tri-State is a not-for-profit wholesale power supply cooperative serving member electric distribution cooperatives and public power districts in Colorado, Nebraska, New Mexico, and Wyoming. It employs approximately 1,000 people across five states and serves nearly a million electricity consumers.
Requirements
- Bachelor's or Master's degree in Computer Science, Information Technology, Telecom Engineering, or a related Science or Technology field.
- Multiple expert-level certifications, such as CCIE Enterprise Infrastructure, CCIE Data Center, Arista ACE Expert (Campus, WAN Routing, or Data Center), CWNE, advanced optical networking certifications, or equivalent.
- For the Senior level, eight or more years of progressively increasing responsibility implementing, designing, and supporting large, complex enterprise and industrial voice and data network solutions, including independently leading large-scale projects and technical initiatives; candidates with less experience may be hired at the I, II, or III grade level as appropriate.
- Extensive experience designing and implementing complex enterprise and industrial network architectures across campus, data center, WAN, wireless, optical, and cloud-connected environments, including high-capacity, resilient, secure connectivity to service providers and cloud on-ramp platforms.
- Expert knowledge and hands-on experience with advanced networking technologies and protocols, including BGP, MPLS, SD-WAN, EVPN/VXLAN, advanced network security practices, hybrid and multi-cloud networking, and complex problem resolution.
- Familiarity with utility-specific technologies and standards, such as SCADA systems and NERC CIP compliance.
- Exceptional problem-solving skills and ability to lead through ambiguous, high-risk, and mission-critical technical challenges.
- Proven ability to coach, mentor, and develop engineers, and to influence technical direction across teams, vendors, and business partners.
- Excellent written and verbal communication skills, including presenting architecture, strategy, risks, and recommendations to technical teams, leadership, and non-technical stakeholders.
- Superior analytical and strategic thinking abilities, including identifying systemic gaps and turning them into long-term improvements and roadmaps.
- Keen attention to detail and accountability for technical quality beyond individual deliverables.
- Willingness to travel as required, up to 15%.
- Must possess a current valid driver's license.
- Must be able to physically deploy routers, switches, wireless access points, firewalls, and other networking devices.
Responsibilities
- Lead the design, implementation, optimization, and support of enterprise voice and data network solutions, including VoIP, LAN, WLAN, WAN, IP/MPLS, and related technologies.
- Direct complex network deployments, upgrades, migrations, and lifecycle initiatives in alignment with enterprise architecture, standards, and business objectives.
- Serve as a technical escalation point for complex incidents, leading root-cause analysis, service restoration, and corrective actions.
- Provide technical leadership for operational and industrial communications solutions, including SCADA and AMI network connectivity.
- Lead major network deployments, hardware replacements, upgrades, testing, and validation activities while defining engineering standards and best practices.
- Partner with cybersecurity teams to strengthen network security, remediate vulnerabilities, and coordinate security event responses.
- Identify technical, operational, and capability gaps and lead improvements to network performance, resiliency, scalability, automation, disaster recovery, and service continuity.
- Lead technical initiatives and coordinate delivery across business partners, vendors, system architects, and other I&T groups.
- Evaluate emerging technologies and recommend improvements to network architecture, roadmaps, and strategic plans.
- Develop and maintain network designs, configurations, diagrams, standards, procedures, asset records, and other technical documentation.
- Coach and mentor less-experienced engineers through technical guidance, knowledge sharing, design reviews, and complex assignments.
- Participate in the on-call rotation and lead resolution of critical network incidents and emergency service issues.
- Maintain compliance with company policies and procedures and remain knowledgeable of applicable regulations, laws, standards, and best practices.
- Work overtime at any time of day or week as needed to support continuous, reliable electric service.
- Perform other related duties as assigned.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSA)
- Tuition reimbursement
- Flexible work schedules, including compressed work week and telecommuting opportunities to work remotely up to 40%
- Life insurance
- 401K
- Long Term Disability (LTD)
- Short Term Disability (STD)
- Employee Assistant Program (EAP)
- Paid leave benefits
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What This Job Offers
Job Type
Full-time
Career Level
Senior
