Voice and Data Engineer I, II, III, or Senior

Tri-State Generation and Transmission Association•Frederick, MD

11d

About The Position

Responsible for implementing, optimizing, and maintaining enterprise voice and data networks that support operational and business objectives. The role includes hands-on engineering for voice, data, and industrial systems integration, ensuring network reliability, scalability, and security in alignment with the organization’s strategic architecture. The position deploys and maintains voice and data solutions using technologies such as VoIP, LAN/WAN, IP/MPLS, DWDM, and SCADA, while supporting compliance with cybersecurity and regulatory standards such as NERC CIP. One position is available at one of four levels—Voice and Data Engineer I, II, III, or Senior—based on the selected candidate’s qualifications and experience and Tri-State’s business needs at the time of hire. Candidates with less experience may be hired at the I, II, or III grade level as appropriate. The role participates in an on-call rotation and may need to work overtime at any time of day or week to support continuous, reliable electric service. Travel may be required up to 15%.

Requirements

Bachelor's or Master's degree in Computer Science, Information Technology, Telecom Engineering, or a related science or technology field.
Eight or more years of progressively increasing responsibility implementing, designing, and supporting large, complex enterprise and industrial voice and data network solutions, including independently leading large-scale projects and technical initiatives, for the Senior level.
Multiple expert-level certifications, such as CCIE Enterprise Infrastructure, CCIE Data Center, Arista ACE Expert (Campus, WAN Routing, or Data Center), CWNE, advanced optical networking certifications, or equivalent, for the Senior level.
Extensive experience designing and implementing complex enterprise and industrial network architectures across campus, data center, WAN, wireless, optical, and cloud-connected environments, including high-capacity, resilient, and secure connectivity to service providers and cloud on-ramp platforms, for the Senior level.
Expert knowledge and hands-on experience with advanced networking technologies and protocols, including BGP, MPLS, SD-WAN, EVPN/VXLAN, advanced network security practices, hybrid and multi-cloud networking, and complex problem resolution, for the Senior level.
Familiarity with utility-specific technologies and standards, such as SCADA systems and NERC CIP compliance.
Exceptional problem-solving skills and ability to lead through ambiguous, high-risk, and mission-critical technical challenges.
Proven ability to coach, mentor, and develop engineers, and influence technical direction across teams, vendors, and business partners.
Excellent written and verbal communication skills, including presenting architecture, strategy, risks, and recommendations to technical teams, leadership, and non-technical stakeholders.
Strong analytical and strategic thinking, including identifying systemic gaps and turning them into long-term improvements and roadmaps.
Keen attention to detail and accountability for technical quality beyond individual deliverables.
Willingness to travel as required, up to 15%.
Must possess a current valid driver's license.
Must be able to physically deploy routers, switches, wireless access points, firewalls, and other networking devices.
Ability to work overtime at any time of day or week is an essential function of the job.

Responsibilities

Lead the design, implementation, optimization, and support of enterprise voice and data network solutions, including VoIP, LAN, WLAN, WAN, IP/MPLS, and related technologies.
Direct complex network deployments, upgrades, migrations, and lifecycle initiatives in alignment with enterprise architecture, standards, and business objectives.
Serve as a technical escalation point for complex incidents, leading root-cause analysis, service restoration, and corrective actions.
Provide technical leadership for operational and industrial communications solutions, including SCADA and AMI network connectivity.
Lead major network deployments, hardware replacements, upgrades, testing, and validation activities while defining engineering standards and best practices.
Partner with cybersecurity teams to strengthen network security, remediate vulnerabilities, and coordinate security event responses.
Identify technical, operational, and capability gaps and lead improvements to network performance, resiliency, scalability, automation, disaster recovery, and service continuity.
Lead technical initiatives and coordinate delivery across business partners, vendors, system architects, and other I&T groups.
Evaluate emerging technologies and recommend improvements to network architecture, roadmaps, and strategic plans.
Develop and maintain network designs, configurations, diagrams, standards, procedures, asset records, and other technical documentation.
Coach and mentor less-experienced engineers through technical guidance, knowledge sharing, design reviews, and complex assignments.
Participate in the on-call rotation and lead resolution of critical network incidents and emergency service issues.
Maintain compliance with company policies and procedures and remain knowledgeable of applicable regulations, laws, standards, and best practices.
Perform other related duties as assigned.

Benefits

Medical insurance
Dental insurance
Vision insurance
Health Savings Account (HSA)
Flexible Spending Accounts (FSA)
Tuition reimbursement
Flexible work schedules, including compressed work week and telecommuting opportunities to work remotely up to 40%
Life insurance
401(k)
Long-term disability (LTD)
Short-term disability (STD)
Employee Assistance Program (EAP)
Paid leave benefits