VOCATIONAL REHABILITATION TECHNICIAN - 48004694

State of Florida • Delray Beach, FL

11d • Onsite

About The Position

This position is located in West Palm Beach and assists Vocational Rehabilitation Counselors in providing services to eligible individuals with disabilities. The role involves coordinating customer activities, special projects, and ensuring compliance with Federal and State requirements. The individual will provide administrative support and technical assistance to a Vocational Rehabilitation (VR) unit and its customers. The mission of the division is to help people with disabilities find and maintain employment and enhance their independence, with a vision to be the first place people with disabilities turn to for employment and a top resource for employers seeking qualified employees. This advertisement may be used to fill current and future vacancies for up to 6 months.

Requirements

• Bachelor’s degree from an accredited college or university.
• Experience in job placement, job coaching can substitute on a year-for-year basis for the required college education.
• Must be productive under tight timeframes.
• Must balance multiple and competing priorities.
• Must maintain goal-directed behavior and performance sometimes under stressful conditions.
• Must interact courteously with others.
• Performance and behavior must demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of the unit.
• Attendance is an essential function of this position.
• Knowledge of the principles and techniques of effective communication.
• Knowledge of interviewing techniques.
• Knowledge of methods of compiling, organizing and analyzing data.
• Ability to interview clients to identify needs.
• Ability to provide information and referral services.
• Ability to locate and develop community resources.
• Ability to plan, organize and coordinate work activities.
• Ability to actively listen to others.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.

Responsibilities

• Assists counselor with contract checklists.
• Works directly with customers by obtaining and verifying referral information.
• Receives, tracks, and submits monthly reports assigned.
• Facilitates orientation and assists in processing consumer applications for Vocational Rehabilitation services.
• Schedules appointments and notifies customer of counselor assignment.
• Conducts preliminary interviews as assigned.
• Assists in identifying resources of comparable benefits in the community.
• Coordinates customers’ transportation.
• Assists customers with purchasing services approved on the IPE.
• Provides comparison costs for purchases.
• Completes the authorization process as required.
• Works with the counselor to ensure that services listed on the IPE are scheduled and completed.
• Maintains ongoing contact with customers to ensure vocational progress.
• Assists Counselor and Supervisor with job placement and follow-up services.
• Assists Counselor and Supervisor in meeting Federal and State mandates for service delivery.
• Assists in locating customers when services have been interrupted.
• Verifies Customers’ employment and training status.
• Develops and recruits new vendors.
• Communicates with community partners to expedite services for new and existing customers.
• Processes files for case closure.
• Documents activities in customers’ case records.
• Answers phones and filing as required.

Benefits

• State of Florida Retirement - 3% Employee Contribution Required
• 10 Paid Holidays annually
• Paid time off (accrued monthly)
• Health Insurance for Individual or Family Coverage – State pays 80% of premium
• Life Insurance – State pays premium for $25,000 basic term life insurance for full time employee
• Additional supplemental insurances are available such as dental, vision, etc.
• Tax Deferred Medical and Child Care Reimbursement Accounts available
• Tax Deferred Savings Program available through payroll deduction

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level