Vocational Rehabilitation Caseload Assistant - East Central Region

State of Ohio • Canton, OH

3d • Onsite

About The Position

The Vocational Rehabilitation Caseload Assistant (CA) will assist Vocational Rehabilitation Counselors (VRC) and collaborate with support teams to aid job seekers with disabilities in achieving their career goals and independence. Duties vary depending on the assigned area, which can include General support, Job Development (JD), Talent Sourcing Coordinators (TSC), Career Resources, or the Personal Care Assistance (PCA) Program. The role requires strong organizational and time management skills, excellent customer service, analytical and critical thinking abilities, and independent decision-making. Candidates proficient in Spanish may be eligible for a bilingual pay supplement. The job development caseload requires transportation of participants, necessitating a valid driver's license. Other caseloads may require daytime travel within Ohio, and employees must provide their own transportation or have a valid driver's license to operate a state vehicle. Opportunities for Ohioans with Disabilities (OOD) is committed to equal employment opportunity and is a disability inclusion state.

Requirements

• 24 months experience in the delivery of vocational rehabilitation services (e.g., job development, certified vocational evaluator, vocational specialist).
• OR Bachelor's degree in vocational rehabilitation counseling, counseling, social work, psychology, disability studies, special education, business administration, human resources, economics or related rehabilitation or human services area.
• OR equivalent of education and/or experience per Minimum Class Qualifications.
• Job Skills: Vocational Rehabilitation, Human Services, Customer Service, Public Relations, Computer Literacy, Collaboration, Intercultural Communication, Organizing and Planning, Time Management, Analyzation.
• Highly organized with efficient time management skills.
• Delivers excellent customer service.
• Time-efficient, organized & quality driven.
• Strong analytical and critical thinking skills.
• Able to make decisions independently & with good judgement.
• Must have a valid driver's license to operate a state vehicle (for Job Development caseload and potentially others requiring travel).
• Must provide own transportation or have a valid driver's license to operate a state vehicle (for other caseloads requiring travel).

Nice To Haves

• Proficiency in speaking Spanish, verified through a formal assessment, may be eligible for a bilingual pay supplement.

Responsibilities

• Assist Vocational Rehabilitation Counselors (VRC) and collaborate with support teams.
• Assist job seekers with disabilities in achieving their career goals and independence.
• Support the front door process of local offices (General caseload).
• Assist consumers with job seeking skills training, interviewing skills, and securing/maintaining employment (Job Development caseload).
• Assist internal staff to increase job placements within companies (Talent Sourcing Coordinators caseload).
• Meet with individuals in subminimum wage employment to promote competitive integrated employment and share information about supported employment services and career options (Career Resources caseload).
• Support the PCA program, which provides reimbursement funds for personal care assistants (Personal Care Assistance Program caseload).
• Transport participants with disabilities to various appointments and meetings as needed (required for Job Development caseload).

Benefits

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level