HR Business Partner- Retail (East & Central Region)

Skims • Manhattan, NY

6d • Hybrid

About The Position

SKIMS is a solutions-oriented brand creating the next generation of underwear, loungewear, shapewear, and essentials. We are setting new standards by delivering technically innovative, comfort-driven products with elevated design for everybody. At the intersection of culture, innovation, and commerce, SKIMS is a global brand redefining modern apparel. Our teams are built on creativity, collaboration, and operational excellence, and we are committed to fostering an inclusive, high-performance environment where ambitious, curious, and values-driven individuals can do the best work of their careers. As we continue to scale globally, our HQ teams play a critical role in shaping strategy, building world-class infrastructure, and driving sustainable growth across markets. Reporting to the Director of HR - Retail, the HR Business Partner - Retail (East and Central Region) serves as a trusted advisor and strategic partner to retail leaders. This role is highly focused on employee and employer relations, coaching leaders, and ensuring consistent, fair, and values-driven People practices across a dynamic retail environment. The HRBP will play a critical role in strengthening leadership capability, navigating complex employee relations matters, and reinforcing a positive employee experience at scale. This individual will work closely with Store Leaders, Regional Leadership, and cross-functional HR partners to support performance, engagement, compliance, and long-term talent growth while acting as a visible, approachable HR presence in the field.

Requirements

• Must be based in the New York Metropolitan area or Chicago Metropolitan area.
• Travel regularly, on average 50% across the assigned regions, occasionally to HQ, and support multiple time zones.
• 5+ years of progressive HR experience, including 3+ years in a multi-site retail HR Business Partner role supporting high-volume teams (700-1,000+ employees preferred).
• Demonstrated expertise in employee relations, investigations, performance management, and coaching leaders through complex and sensitive matters.
• Proven ability to influence and partner with leaders at all levels, with strong judgment and a solutions-oriented mindset.
• Experience working across multiple states with strong knowledge of federal, state, and local employment laws.
• Ability to manage confidential information with discretion, professionalism, and integrity.
• Exceptional communication skills with the ability to deliver clear, concise, and actionable guidance in fast‑paced environments.
• Experience with HRIS systems (UKG preferred), reporting tools, and Microsoft Office Suite.

Nice To Haves

• Experience supporting scaling retail organizations, new store openings, or rapid growth environments is a plus.
• PHR, SPHR, SHRM‑CP, or SHRM‑SCP certification preferred.

Responsibilities

• Serve as a strategic advisor and thought partner to Regional Directors and Store Leaders, providing expert guidance on employee relations, performance management, corrective action, and conflict resolution.
• Lead complex, multi‑site investigations with clear documentation, timely follow‑through, and consistent application of SKIMS’ values and policies.
• Build leaders’ capability by coaching leaders on best practices for feedback delivery, performance improvement, and accountability, building confidence and consistency across leadership teams.
• Identify regional people trends, risks, and hotspots; partner with leadership to implement preventative strategies that reduce turnover, improve engagement, and strengthen culture.
• Act as a cultural steward, ensuring SKIMS’ values, traits of excellence, leadership standards, and inclusion principles are upheld across all stores.
• Partner with the Director of HR – Retail and Regional Leadership to execute people strategies that support retail business goals, operational priorities, and long‑term growth.
• Translate HR/People strategies into scalable, field‑ready programs that drive consistency across the retail enterprise, while allowing for regional nuance.
• Serve as the HRBP for the East and Central Regions, influencing decision‑making through data, insights, and strong business acumen.
• Collaborate with Recruiting, Legal, Payroll, Benefits, HRIS, and People Operations to ensure seamless HR support and alignment across all sites.
• Support workforce planning, staffing needs, and organizational changes that enable efficient store operations and future growth.
• Partner with Learning & Development to deliver training that enhances leadership capabilities, ER judgment, and inclusive leadership practices.
• Support onboarding for store leadership, ensuring consistent and high‑quality experience across locations.
• Equip leaders with practical tools, guides, and resources that enable confident, compliant, and values driven leadership.
• Guide leaders through goal setting, midyear and annual reviews, calibration, and development planning to strengthen performance and leadership capability.
• Lead performance improvement processes with clarity, empathy, and compliance, ensuring consistency across stores.
• Participate in talent reviews, succession planning, and leadership development discussions to build strong internal pipelines.
• Use HR metrics (turnover, engagement, ER trends, staffing levels) to identify opportunities and influence regional strategy.
• Embed inclusive practices into hiring, coaching, performance management, and employee relations decisions across the assigned regions.
• Partner with leaders to cultivate store environments where employees feel respected, valued, and heard.
• Support retail engagement initiatives that strengthen belonging, morale, and connection across diverse teams.
• Ensure compliance with federal, state, and local employment laws across multiple jurisdictions within the assigned regions.
• Partner with Legal on escalated matters, ensuring appropriate documentation, risk mitigation, and consistent application of policy.
• Conduct regular HR audits, compliance reviews, and policy refreshers to maintain operational excellence.
• Communicate policy updates clearly and consistently across all stores.
• Support organizational changes, the growth of new store openings, and scaling initiatives across the retail enterprise.
• Maintain and evolve HR resources, toolkits, and documentation to support leaders in a fast-paced, multi‑site environment.
• Travel regularly within the assigned regions to maintain strong relationships and provide on-the-ground partnerships.

Benefits

• SKIMS is committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique perspectives.
• We welcome individuals from all backgrounds and experiences, believing that different voices drive creativity and innovation.
• Our team thrives on collaboration, mutual support, and a shared passion for excellence.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed