Vocational Coordinator

EmployU, Inc•Fort Walton Beach, FL

1d•Hybrid

About The Position

At employU, our culture is EPIC. It’s not just a buzzword; it’s how we show up every day for our team and the community we serve. employU Values Statement — EPIC Empowerment – We give every person the tools, support, and confidence to chart their own career path. Passion – Energy and enthusiasm drive us to exceed expectations and change lives. Integrity – Honesty, transparency, and ethical decision-making guide everything we do. Commitment – We invest in long-term partnerships with clients, employers, and one another to ensure shared success. Looking for meaningful work with a team that lives its values? You’ll fit right in at employU. Join our team! A flexible schedule, paid weekly, working in the community, making a difference, being surrounded by a great team, and maintaining work/life balance—this is what you can expect working at employU. Our team works within the disability community to empower our customers with the knowledge, connections, and confidence required to achieve independence by establishing a sustainable career. Because we are always expanding, there is always an opportunity for growth for those seeking career advancement. Want to get a glimpse into the employU atmosphere? Watch this video: https://youtu.be/K6Hf9jusJlA

Requirements

Bachelor's degree in Human Services, Rehabilitation, Psychology, Social Work, Business, or a related field required.
Proficiency in Microsoft Office Suite and web-based case management/CRM systems.
Ability to work effectively with diverse populations, including individuals with disabilities.
Ability to pass a level 2 background check.
Must have reliable transportation, a valid driver's license, auto registration, and auto insurance with minimum coverage of bodily injury $50,000 per person / $100,000 per accident.
Confidentiality and the ability to manage multiple priorities and deadlines is required.

Nice To Haves

Prior experience in employment services, vocational rehabilitation, job coaching, or a related human-services field preferred.
Prior supervisory, coaching, or team-lead experience preferred.
Strong knowledge of vocational rehabilitation, employment services, or workforce development preferred.

Responsibilities

Coaches Employment Specialists and Job Coaches on activity, follow-through, and quality of service.
Holds team members accountable to the expected service model and performance standards.
Monitors staff performance and addresses concerns proactively.
Trains new team members until they are able to work independently.
Runs weekly accountability meetings with staff and follows up on issues early.
Supports recruiting efforts to build out the local team, including Employment Specialists and Job Coaches.
Leads outreach and referral-building activities to grow caseload volume within the assigned area.
Helps launch new services or programs as assigned by leadership.
Partners with the Area Manager to build a stable, high-performing pod over time.
Monitor service quality and ensure compliance with the employU service model.
Proactively identify and resolve operational and performance concerns.
May carry a personal caseload while the pod is still being built; this is temporary by design.
Transitions out of direct caseload responsibilities as the pod reaches full staffing capacity, shifting focus to coaching and management.
Ensures caseload activities meet organizational and funding-source standards while the caseload is active.
Ensures timely and accurate completion of case notes, billing, and required documentation for any personal caseload.
Monitors and evaluates pod performance, tracking progress toward net-revenue-per-ES targets.
Prepares and communicates updates on pod performance to the Area Manager.
Completes other related tasks as directed.