VOCA Case Manager
Catholic Charities•Waterbury, CT
•Onsite
About The Position
The Victim of Crimes Act (VOCA) program addresses the case management needs of clients who consider themselves a victim of crime in the state of Connecticut. This role provides case management services to clients to empower them and improve their self-sufficiency and quality of life. VOCA Case Managers play a crucial role in assisting clients after the trauma of a victimization by developing goals, engaging with victim advocates services, and accessing tangible basic needs and support.
Requirements
- Associates/Bachelor Degree, preferably in a human service field with knowledge of Community Resources.
- Excellent oral and written communication and computer skills.
- The candidate must have the ability to use computer programs including Microsoft Word and Excel.
- Excellent interpersonal skills and ability to engage families from diverse social and ethnic backgrounds.
- Strong organizational skills to handle varied duties and responsibilities.
- Demonstrated ability to be creative, innovative and resourceful.
Nice To Haves
- Bi-lingual/Cross-cultural experience is preferred.
Responsibilities
- Develop client-centered, mutually agreed-on and measurable service plan goals and objectives.
- Record case activity within required timeframes according to agency procedures and requirements.
- Successfully engage clients in services as demonstrated by client completion rates, maintained or increased client functioning and client satisfaction rates.
- Assist in case management services appropriate to the personal and cultural identity and language of the client.
- Provide guidance, direction, advocacy, and support to victims of crime.
- Attend court proceedings, meetings, appointments with clients as scheduled.
- Understand and follow agency policies and procedures.
- Participate in ongoing supervision, consultation, staff meetings, and appropriate training for agency and contract requirements.
- May provide psycho-education to clients.
- Some travel required, as well as participation in outreach/community events.
- Other related duties as needed.
Benefits
- Medical insurance
- Prescription insurance
- Dental insurance
- Vision insurance
- Life insurance
- AD&D insurance
- Long-term disability insurance
- 403(b) Plan
- Employer matching contributions for eligible employees
- Training and development opportunities
- Generous paid time off
- 14 paid holidays
- Vacation time
- Sick time
- Employee Assistance Program (EAP)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
