VNS Territory Specialist, Epilepsy (Oklahoma)

LivaNovaTulsa, OK
Remote

About The Position

As a global medtech company, LivaNova is driven by its Vision of changing the trajectory of lives for a new day and its Mission to create ingenious solutions that ignite patient turnarounds. LivaNova Neuromodulation is a pioneer of the VNS (Vagus Nerve Stimulation) Therapy® system, advancing medical device solutions for patients affected by Drug-Resistant Epilepsy (DRE) and Difficult-to-Treat Depression (DTD). The VNS Therapy for DRE is delivered through a device that sends mild pulses to the vagus nerve at regular intervals throughout the day in an effort to prevent seizures. The Territory Specialist (TS) is a medical sales role assisting the Territory Manager and/or Key Account Manager in achieving overall Territory sales objectives through daily management of assigned accounts within the Territory. This role’s primary objectives are supporting and maintaining a pipeline of active VNS referring physicians. The Territory Specialist will report to the Regional Manager and work directly with the Territory Manager and Key Account Manager in their region.

Requirements

  • BS/BA degree required, preferably in life sciences or business related.
  • Strong work ethic.
  • Ability to communicate well with physicians and patients.
  • Minimum 3-5 years of sales experience post college or other medical work experience.
  • Sales experience in a medical field (pharma/life sciences) preferred, with the interest to move into medical device sales.
  • Demonstrated aptitude and success in fostering physician relationships, and a capacity for interacting with physicians and patients in a clinical environment.
  • Solid process orientation demonstrated resource management / allocation experience, and the ability to perform multiple tasks simultaneously.
  • Intellectual capacity to interpret trends and data, translating the information into actions and improvements.
  • Self-starter and independent thinker, with the aptitude to work autonomously.
  • Exceptional written and verbal communication skills, with customers and patients at all levels.
  • Ability to prioritize and coordinate with key stakeholders and cross-functional teams.
  • Demonstrated commitment towards LivaNova’s mission, vision, and pillars.
  • Territory Specialist must live within the territory geographic area.
  • A valid, active driver’s license is required for this position.

Nice To Haves

  • Sales experience in a medical field (pharma/life sciences) preferred, with the interest to move into medical device sales.

Responsibilities

  • Assist Territory Manager and/or Key Account Manager in achieving or exceeding sales objectives through daily management of assigned accounts.
  • Work daily with a high level of integrity and promote a diverse and inclusive workplace culture in both people and thought leadership that is consistent with LivaNova values.
  • Work with Territory Manager and/or Key Account Manager to engage epileptologists, neurologists, and neurosurgeons/surgeons with latest therapy information, clinical studies, etc. leading to patient identifications, as assigned by Territory Manager.
  • Maintain and grow productive professional relationships with customers.
  • Execute physician targeting plans for high-potential customers and business plans for Comprehensive Epilepsy Centers (CECs).
  • Assist Territory Manager and/or Key Account Manager to educate referring physicians about current DRE treatment gaps, quality measures, and available support services.
  • Assist Territory Manager and/or Key Account Manager to educate physicians/clinicians and staff on product updates and new product launches, including hardware and software modifications.
  • Assist Territory Manager and/or Key Account Manager to educate account staff on post-implant VNS therapy and product support.
  • Assist Territory Manager and/or Key Account Manager to educate patients and families on post-implant VNS therapy and product support in the presence of the provider or as directed by the provider.
  • Provide surgical case coverage and follow-up support of VNS Therapy as directed.
  • Optimize patient experience during dosing appointments by supporting physicians while they are programming the patient's VNS device.
  • Engage patients, caregivers and physicians in a complaint manner and assist them through the VNS Therapy patient funnel.
  • Work with buying managers to manage inventory.
  • Regularly monitor account performance, identify issues, and work with Territory Manager and/or Key Account Manager to mitigate risks proactively.
  • Participate in professional outreach programs (e.g., neurology conferences).
  • Support DRE education programs.
  • Participate in weekly territory team meetings to review progress towards quarterly goals and long-term strategy.
  • Participate in weekly physician targeting meetings with regional managers to review progress towards quarterly goals and long-term strategy.
  • Coordinate with case management for patient education and account interactions needed to support patients as they navigate their path to VNS Therapy.
  • Demonstrate in-depth product knowledge.
  • Complete administrative requirements on time and accurately.

Benefits

  • Health benefits – Medical, Dental, Vision
  • Personal and Vacation Time
  • Retirement & Savings Plan (401K)
  • Employee Stock Purchase Plan
  • Training & Education Assistance
  • Bonus Referral Program
  • Service Awards
  • Employee Recognition Program
  • Flexible Work Schedules
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