VMS Manager

Surge StaffingColumbus, OH
Hybrid

About The Position

We are seeking a motivated VMS Business Development / Account Manager to help grow our contingent workforce technology business through new business development, relationship building, and account management. This role is ideal for a sales-focused professional who enjoys creating opportunities, connecting with decision-makers, and building long-term partnerships with customers and staffing suppliers. The successful candidate will take ownership of the sales process — identifying opportunities, initiating conversations, managing relationships, and helping organizations improve their contingent workforce programs through VMS solutions.

Requirements

  • Experience in business development, sales, account management, recruiting, staffing, or customer success preferred.
  • Staffing industry, VMS/MSP, or workforce technology experience is a plus.
  • Strong communication skills with the ability to engage HR leaders, executives, procurement teams, and operations leaders.
  • Comfortable with outbound prospecting, cold outreach, and creating new opportunities.
  • Strong follow-up skills and ability to manage multiple opportunities.
  • Self-motivated, competitive, organized, and results-driven.
  • Ability to explain complex solutions in simple business terms.
  • Relationship-focused with a strong sales mindset.

Responsibilities

  • Business Development: Research and identify companies utilizing contingent labor and multiple staffing suppliers. Prospect HR, Talent Acquisition, Procurement, Operations, and executive decision-makers. Conduct outbound calls, targeted emails, and LinkedIn outreach to create new opportunities. Schedule discovery calls, product demonstrations, and sales meetings. Build and maintain a strong sales pipeline through consistent prospecting and follow-up. Understand customer staffing processes and identify opportunities where a VMS solution can add value.
  • Sales Process Management: Lead discovery conversations to understand customer workforce challenges and business needs. Communicate the value of VMS solutions, including improved visibility, supplier management, reporting, and process efficiency. Address customer concerns and objections while guiding prospects through the buying process. Support product demonstrations and move qualified opportunities toward implementation. Help structure supplier participation and customer adoption strategies.
  • Account Management: Build and maintain strong relationships with existing customers. Serve as a trusted point of contact for assigned accounts. Support customer onboarding and implementation. Identify opportunities to expand VMS usage across locations and business units. Maintain strong partnerships with staffing suppliers participating in customer programs.
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