VMI Technician

Airgas•Brook Park, OH

11d•Onsite

About The Position

The Vendor Management Inventory (VMI) Technician coordinates deliveries and supports key vending account customers and their cabinets and storerooms, maintaining inventory of gases, consumables, and safety products. The role supports existing accounts throughout an assigned district and includes basic troubleshooting and mechanical repairs as needed. The technician delivers and replenishes industrial products and vending or storeroom items, reviews inventory levels and reorder needs, maintains branch inventory, and processes delivery and consignment tickets. The position also processes supply-chain customer orders, helps prepare quotes and reports, maintains schedules and inventory documents, supports customer onboarding, and creates or edits customer agreements related to pricing and stocking levels. The role serves as a liaison between the region and suppliers, follows up on order confirmations and backorders, and acts as the primary contact for vending machine issues, repairs, and installations. It coordinates equipment installations and updates vending-machine employee data, part numbers, and other information in CribMaster or SupplyPro. The technician may also assist at the front counter and contribute to other team priorities as needed.

Requirements

High school diploma or GED.
Valid U.S. driver's license.
Must be at least 21 years old.
Demonstrated knowledge of addition, subtraction, multiplication, and division.
Effective verbal and written communication and presentation skills.
Self-starter who is self-motivated, operates with a sense of urgency, and can work independently and under pressure to meet deadlines.
Ability to operate a forklift.
Demonstrated planning skills and strong interpersonal skills.
Clear and effective speaking manner when explaining information to customers and employees.
Strong problem-solving skills and attention to detail.
Comfort interacting with people with varied personalities and backgrounds, both within and outside the company.
Able to observe and assess equipment and information received via computer.
Able to detect leaking gas from cylinders.
Able to position oneself near equipment and ascend and descend regularly.
Able to move up to 60 pounds and transport up to 125 pounds with material-handling equipment.
Able to travel locally moderately to frequently, approximately 75% of work time.
Able to work in indoor and outdoor environments in varying seasonal weather and at sites with differing conditions, layouts, and accessibility.
Able to work in environments where loud noises or odors may occur for extended periods or continually.

Nice To Haves

At least 2 years of experience in product distribution or inventory management.
Experience with welding and safety products or related industrial products.
Associate's or bachelor's degree in Business, Welding Technology, or Sales.
Familiarity with SAP, CribMaster, or SupplyPro is relevant to the listed duties, but is not explicitly stated as a qualification.

Responsibilities

Deliver and replenish industrial products and vending-machine or storeroom items for customers.
Review manual stock levels across plant departments and identify items to reorder.
Maintain dedicated branch inventory levels for proper replenishment.
Track and submit delivery tickets and consignment fill tickets.
Manage and process supply-chain customer orders in SAP by phone, email, or other means.
Collaborate with VMI Technicians to prepare quotes for new and existing customer products.
Maintain VMI Technician schedules, min/max sheets, and other administrative documents.
Assist with creating and reviewing monthly, quarterly, and annual reports for Supply Chain customers.
Assist with onboarding new customers by entering parts, quoting products, and securing samples in the system.
Create and edit customer agreements related to pricing and stocking levels.
Assist at the front counter as needed.
Liaise with suppliers, verify order confirmations, align on delivery solutions, and follow up on backorders.
Serve as the primary contact for vending-machine issues, repairs, and future installations.
Escalate additional issues or concerns to the Supply Chain Manager.
Coordinate installations with Vending Technicians to ensure timely delivery of new equipment.
Update vending-machine employee data, part numbers, and other information in CribMaster or SupplyPro.
Perform basic troubleshooting and mechanical repairs as needed.
Contribute to team priorities as needed.