VMI Technician

Airgas • Brook Park, OH

12d • Onsite

About The Position

The VMI Technician coordinates delivery and supports key vending-account customers and customer cabinets and storerooms, managing inventory of gases, consumables, and safety products. The role supports existing accounts throughout an assigned district and performs basic troubleshooting and mechanical repairs as needed.

The position delivers and replenishes industrial products and vending-machine or storeroom items; reviews stock levels and maintains branch inventory; tracks delivery and consignment tickets; and supports customer orders, quotes, schedules, stocking documents, and reports. It assists with onboarding new customers, maintains customer agreements and vending-machine data, and coordinates with suppliers and vending technicians to resolve issues and arrange equipment installations. The technician may also provide front-counter assistance and contribute to team priorities.

The role involves frequent computer, telephone, and motor-vehicle use, moderate to frequent local travel (75% of work time), and visits to Airgas and customer sites. Work takes place indoors and outdoors in seasonal weather and may involve loud noise or odors. The position requires physical activity including positioning near equipment, ascending and descending, moving up to 60 pounds, and transporting up to 125 pounds with material-handling equipment.

Requirements

• High school diploma or GED.
• Valid U.S. driver’s license.
• At least 21 years old.
• Demonstrated knowledge of addition, subtraction, multiplication, and division.
• Effective verbal and written communication and presentation skills.
• Self-starter and self-motivated, able to work independently and under pressure, operate with urgency, and meet deadlines.
• Ability to operate a forklift.
• Planning skills and strong interpersonal skills.
• Clear and effective speaking skills for explaining information to customers and employees.
• Strong problem-solving skills and attention to detail.
• Comfort interacting with people of varied personalities and backgrounds, both within and outside Airgas.
• Ability to observe and assess equipment and information received via computer.
• Able to detect leaking gas from cylinders.
• Able to position self near equipment and ascend and descend regularly.
• Able to move up to 60 pounds and transport up to 125 pounds with material-handling equipment.
• Able to travel locally at a moderate to frequent level (75% of work time).
• Able to work in indoor and outdoor environments in seasonal weather and visit sites with varying conditions, layouts, and accessibility, potentially involving prolonged or continual loud noise and/or odors.

Nice To Haves

• At least 2 years of experience in product distribution or inventory management.
• Experience with welding and safety products or related industrial products.
• Associate or bachelor’s degree in Business, Welding Technology, or Sales.

Responsibilities

• Deliver and replenish industrial products and vending-machine or storeroom items for customers.
• Review manual stock levels across plant departments and identify items for reorder.
• Maintain dedicated branch inventory levels for replenishment.
• Track and submit delivery tickets and consignment fill tickets.
• Process supply-chain customer orders in SAP by phone, email, or other means, and collaborate with VMI Technicians on quotes for new or existing products.
• Maintain VMI Technician schedules, min/max sheets, and other administrative documents; assist in creating and reviewing monthly, quarterly, and annual customer reports.
• Assist with onboarding new customers by entering parts, quoting products, securing system samples, and creating or editing customer pricing and stocking agreements.
• Assist at the front counter as needed.
• Liaise with suppliers and the region to verify order confirmations, align delivery solutions, and follow up on backorders.
• Serve as the primary contact for vending-machine issues, repairs, and future installations; escalate additional issues to the Supply Chain Manager.
• Coordinate installations with Vending Technicians to ensure timely delivery of new equipment.
• Update vending-machine employee data, part numbers, and other items in the Cribmaster or Supply Pro database.
• Perform basic troubleshooting and mechanical repairs as needed.
• Contribute to team priorities as needed.

Benefits

• Medical, dental, and vision insurance.
• Life and accidental death and dismemberment (AD&D) insurance.
• Short-term and long-term disability insurance.
• Paid 14-week child birth benefit and parental leave.
• 401(k) retirement plan with company matching funds.
• Tuition assistance and tuition reimbursement.
• Discounted college tuition for eligible employees’ dependents.
• Airgas Scholarship Program for dependent children.
• Paid holidays, vacation, sick time, and floating holidays.
• Employee Assistance Program (EAP).
• Pre-tax commuter transportation benefit.
• Jury duty and funeral/bereavement leave.
• Benefits begin after 30 days of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED