VMI Support Representative-Contract Position

Align Aerospace • Los Angeles, CA

4d • $26 - $28

About The Position

This is NOT a typical customer service role. At Align Aerospace, our VMI Representatives run the customer’s supply chain. In your 6-9 month contract term, you will control inventory, prevent shortages, solve real supply chain problems, and work directly with operations, purchasing, and customers. You are the difference between a customer shutting down… or staying operational. Align Aerospace supports major aerospace OEMs and Tier 1 suppliers, and we do it fast. We offer no red tape, high ownership, real growth, and high expectations with real rewards.

Requirements

• 2–5+ years in supply chain, VMI, inside sales, or customer operations.
• Strong Excel skills (you can analyze, not just type).
• ERP experience (SAP strongly preferred).
• Ability to manage multiple priorities and solve problems fast.
• High school diploma or equivalent required.
• 1-2 years prior experience in end-to-end Account Management.
• Extensive experience with supply chain including handling of real inventory.

Nice To Haves

• Aerospace or fastener experience.
• Inventory or warehouse exposure.
• Customer-facing experience.
• You take ownership — you don’t wait.
• You solve problems — you don’t escalate everything.
• You think ahead — not just react.
• You’re comfortable holding people accountable.

Responsibilities

• Own the Customer’s Inventory: Ensure parts are always available when needed, prevent stockouts and overstock, manage min/max levels and demand trends.
• Solve Supply Chain Problems (Daily): Address late deliveries, escalate and resolve shortages, coordinate with internal teams for quality holds. You will work directly with Purchasing, Warehouse, Quality, and Customers.
• Analyze & Drive Decisions: Review usage trends, bin activity, and forecasts; adjust inventory strategies; use SAP + Excel to identify risks and opportunities.
• Be the Face of Align to the Customer: Build strong relationships, lead Quarterly Business Reviews (QBRs), communicate clearly and confidently.
• Support the Business: Ensure contracts are executed correctly, support pricing, invoicing, and supply chain alignment, help identify cost savings and improvements.

Benefits

• Competitive base salary + stay bonus potential
• Alternative Workweek Option: Work a set 40 hour week; or Work a 9/80 schedule (Every other Friday or Monday off)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED