VMI Specialist

TCH Industries • Brooklyn Heights, OH

1d • Onsite

About The Position

We're growing rapidly and looking for a driven VMI Specialist who wants to own the customer experience from the inside out. TCH Industries is a specialty hose and industrial distribution company in Northeast Ohio, built around one core belief: We Save the Day. When our customers' operations are at risk, we show up-fast, accurate, and reliable.

This is not a counting job. This is a customer retention engine. As our VMI Specialist, you will be the face of TCH Industries at our customers' facilities-managing their hose and industrial supply inventory so their operations never skip a beat. You'll own the full cycle: site visits, stock counts, replenishment coordination, relationship building, and continuous improvement. You'll be trusted with something that matters.

Requirements

• 2+ years in inventory, warehouse, logistics, or field service
• Valid driver's license; reliable transportation
• Strong attention to detail and organizational discipline
• Clear communicator-written, verbal, and relational
• Self-starter who thrives working independently

Nice To Haves

• VMI, supply chain, or manufacturing experience
• Familiarity with industrial distribution or hose products
• Experience with ERP/inventory management systems
• Track record of owning outcomes, not just tasks

Responsibilities

• Conduct scheduled inventory counts at assigned customer sites throughout Northeast Ohio
• Monitor stock levels against agreed min/max thresholds and trigger replenishment before issues arise
• Reconcile system vs. physical inventory and resolve discrepancies quickly
• Build trusted, professional relationships with customer contacts-you are their go-to person
• Coordinate with our Operations and Sales teams to ensure customers get what they need, when they need it
• Track KPIs, document visits, and report activity in our ERP (TrulinX)
• Proactively identify upsell and service improvement opportunities for TCH and our customers

Benefits

• Growing Fast - TCH is scaling aggressively and there are real career opportunities ahead for people who prove themselves here.
• Trusted & Autonomous - You'll be given ownership of your accounts and trusted to do your job well.
• Northeast Ohio Based - Local routes, strong customer relationships, and a tight-knit team.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed