Vitamin/HBA Manager

Sprouts Farmers Market•Bakersfield, CA

About The Position

The Vitamin Manager is responsible for the sales and operation of Sprouts Farmers Market’s Vitamin Department. The role provides customers with prompt, friendly, knowledgeable service and guidance on vitamins, supplements, health and beauty items, and related products. The manager maintains product knowledge, orders product, controls inventory, oversees sales and promotional events, and works toward sales, margin, expense, and labor goals through assortment, merchandising, and inventory management. The role leads and develops department team members through coaching, feedback, performance reviews, and communication of standards, expectations, policy changes, and product knowledge. In collaboration with the Store Manager and other business partners, the Vitamin Manager participates in recruitment and staffing decisions, addresses team member concerns, and takes or documents corrective action when needed. The manager also creates and adjusts schedules, attends store meetings, serves as a Key Carrier, and may act as Manager on Duty. The position includes physical work such as standing, walking, bending, climbing, moving carts and pallets, using a ladder and pallet jack, and lifting and maneuvering objects weighing up to 50 pounds. The role requires a flexible schedule that may include nights, weekends, and holidays, and maintaining a Food Handlers permit.

Requirements

At least 18 years of age.
At least 1 year of vitamin, homeopathy, or holistic experience with leadership experience.
Good communication skills and the ability to give and take direction.
Strong organization and prioritization skills.
Working knowledge of personnel reports, margin reports, weekly sales numbers, and financial goals.
Outgoing and friendly behavior and a positive attitude toward team members and customers.
Ability to work a flexible schedule that changes with business needs, including nights, weekends, and holidays.
Ability to stand, walk, bend, and climb throughout the workday.
Ability to lift, stack, and maneuver objects weighing up to 50 pounds from 4 to 72 inches and move them up to 2 feet without mechanical assistance.
Ability to move a ladder requiring up to 5 pounds of force, for up to 2 hours and up to 25 feet.
Ability to maneuver a utility cart holding 20 pounds, requiring up to 35 pounds of force, for up to 2 hours and up to 20 feet.
Ability to use a pallet jack to move pallets up to 20 feet, requiring up to 85 pounds of force, for up to 5 hours.
Ability to maneuver six-wheel carts requiring up to 35 pounds of force, for up to 2 hours and up to 20 feet.
Ability to walk up to 5 miles during an 8-hour shift.
Ability to achieve and maintain a Food Handlers permit.

Responsibilities

Ensure excellent customer service by providing prompt, friendly, knowledgeable information and guidance about supplements and related products.
Maintain in-depth knowledge of vitamins, supplements, and health and beauty items, and guide customers on these products.
Order product and manage inventory control.
Oversee sales and promotional events.
Work toward sales, margin, expense, and labor goals through product assortment, merchandising, and inventory control to avoid out-of-stocks and overstocks.
Work with the Buyer and Store Manager to determine inventory based on sales reports and market trends.
Coach, provide feedback to, and develop team members; conduct bi-annual performance reviews and recommend merit increases.
Attend and participate in in-store meetings.
Recruit, hire, and make promotion or transfer decisions in collaboration with the Store Manager.
Exercise independent judgment to address team member concerns.
Take and document corrective actions as needed, collaborating with business and HR partners on performance management.
Create and adjust schedules and staffing levels to support productivity and efficiency.
Communicate standards, expectations, policy changes, and product knowledge to team members.
Lead the team in delivering quality products, service, and customer experiences.
Serve as a Key Carrier and/or act as Manager on Duty as needed.
Perform general housekeeping in the department, including cleaning and dusting.
Adhere to safety, health, and Weights and Measures regulations.
Gain education on new products and alternative health.
Perform other related duties as assigned.
Achieve and maintain a Food Handlers permit.

Benefits

Competitive pay.
Sick time plan for the employee or immediate family members’ health needs.
Vacation accrual plan.
Career growth opportunities.
15% discount for the employee and one other household family member on purchases at Sprouts.
Flexible schedules.
Employee Assistance Program (EAP).
401(k) retirement savings plan with company match.
Company-paid life insurance.
Contests and appreciation events.
Bonus based on company and/or individual performance, subject to eligibility requirements.
Medical, dental, and vision coverage, subject to eligibility requirements.
Health Savings Account with company match, subject to eligibility requirements.
Pre-tax Flexible Spending Accounts for healthcare and dependent care, subject to eligibility requirements.
Company-paid short-term disability coverage, subject to eligibility requirements.
Paid parental leave for mothers and fathers, subject to eligibility requirements.
Paid holidays, subject to eligibility requirements.
DailyPay access for eligible employees, allowing transfer of earned wages before payday at no extra cost.