VITAL STATISTICS RECORDS TECHNICIAN

State of Florida • HUDSON, FL

6d • Onsite

About The Position

The Vital Statistics Records Technician serves as a Deputy Registrar for the Florida Department of Health in Pasco County, with primary responsibility for the day-to-day operations of the Hudson Vital Statistics office. The role involves direct public contact and independent decision-making to respond to inquiries, process requests for certified copies, and assist customers with forms. The technician interprets Chapter 382, Florida Statutes, and provides technical assistance to sub-registrars, hospital medical records personnel, funeral directors, and physicians under indirect supervision.

The position monitors the Electronic Death Registration System (EDRS), follows up on late death records and compliance issues, reconciles weekly hospital birth logs, and handles home birth record completion, follow-up, and registration. It processes applications and issues certified birth and death certificates using the e-vitals system, verifies requester credentials, accepts payments, balances the cash drawer, and deposits collected fees. The technician reviews and registers paper birth, death, and fetal death certificates; processes VitalChek and mail requests; maintains logs, reports, records, files, inventories, and supplies; and monitors safety paper usage. Coverage at the Dade City and Summit Vital Statistics offices may be required as needed.

The position is based at 7509 State Road 52, Hudson, Florida. Employees may be required to perform emergency duties before, during, or beyond normal work hours or days. A security background check and/or drug screening and participation in direct deposit are required. Applicants must be able to learn and communicate effectively in English, orally and in writing.

Requirements

• Valid Florida Driver’s License.
• Knowledge of principles and techniques of effective communication.
• Ability to collect, record, and analyze data relating to records or operational procedures.
• Ability to prepare reports.
• Ability to understand and apply applicable rules, regulations, policies, and procedures.
• Ability to plan, organize, and coordinate work assignments.
• Ability to communicate effectively.
• Ability to learn and communicate effectively in English, orally and in writing.

Nice To Haves

• One year of customer service experience.
• Experience using office equipment, such as a computer, scanner, fax, calculator, and copy machine.
• Experience as a cashier handling cash and credit transactions.

Responsibilities

• Operate the Hudson Vital Statistics office and act as Deputy Registrar for DOH-Pasco.
• Monitor EDRS daily and follow up on late death records and compliance issues with physicians and the Medical Examiner’s office.
• Reconcile hospital birth logs weekly and complete follow-up and registration for home birth records.
• Assist the public with completing vital records applications in accordance with applicable laws, rules, and regulations.
• Authenticate requesters and enter registrant and applicant information in the e-vitals system before issuing certified copies.
• Search for computer-generated birth and death certificates and issue certified copies.
• Accept cash, credit/debit cards, checks, and money orders; post payments in e-vitals, issue receipts, balance the cash drawer, and deposit fees daily.
• Answer telephone inquiries about birth and death certificates and explain processes for obtaining out-of-state records, adoptions, amendments, and paternity matters.
• Review paper birth, death, and fetal death certificates for completeness, accuracy, neatness, timeliness, and acceptability, and register them.
• Process VitalChek requests and mail certificates the same day by courier or regular mail.
• Process incoming mail requests and correspondence, log mail in Excel and e-vitals, and send completed requests no later than the next business day, including incomplete requests returned by mail.
• Prepare reports and maintain records, filing systems, and inventories of Vital Statistics forms and supplies.
• Secure certificates, safety paper, and monies daily, and monitor safety paper usage for compliance.
• Provide coverage in the Dade City and Summit Vital Statistics offices as needed.
• Perform other duties as required.

Benefits

• Annual and sick leave.
• Nine paid holidays and one personal holiday each year.
• State Group Insurance coverage options, including health, life, dental, vision, and supplemental insurance.
• Retirement plan options, including employer contributions.
• Flexible Spending Accounts.
• State of Florida Tuition Waiver Program.
• Professional Development Training Opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed