Vital Statistics Records Technician

State of Florida • Hudson, FL

4d • Onsite

About The Position

The Vital Statistics Records Technician works for the Florida Department of Health in Pasco County, supporting its mission to protect, promote, and improve the health of people in Florida. The role involves direct public contact, independent decisions when responding to inquiries and record requests, and interpreting Chapter 382, Florida Statutes. The incumbent serves as Deputy Registrar for DOH-Pasco and, with indirect supervision, provides technical assistance to sub-registrars, hospital medical records personnel, funeral directors, and physicians.

The position has primary responsibility for day-to-day operations of the Hudson Vital Statistics office, including electronic death record monitoring and follow-up, weekly hospital birth-log reconciliation, and home-birth record completion and registration. Duties also include assisting applicants with vital-record forms, verifying requester credentials, entering and retrieving information in the e-vitals system, issuing certified copies, handling payments, reviewing certificates, processing VitalChek and mail requests, preparing reports, maintaining records and supplies, and securing certificates, safety paper, and funds. The employee may provide coverage at the Dade City and Summit Vital Statistics offices as needed and perform other duties as required.

The position is located at 7509 State Road 52, Hudson, Florida 34667. Employees may be required to perform emergency duties before, during, or beyond normal work hours or days. State employment benefits include leave, paid holidays, insurance options, retirement plan options, flexible spending accounts, tuition waivers, and professional development opportunities.

Requirements

• Valid Florida driver’s license.
• Knowledge of principles and techniques of effective communication.
• Ability to collect, record, and analyze data relating to records or operational procedures.
• Ability to prepare reports.
• Ability to understand and apply applicable rules, regulations, policies, and procedures.
• Ability to plan, organize, and coordinate work assignments.
• Ability to communicate effectively.
• Ability to learn and communicate effectively in English, orally and in writing.
• Successful completion of required security background check; participation in direct deposit.

Nice To Haves

• One year of customer service experience.
• Experience using office equipment, including a computer, scanner, fax machine, calculator, and copy machine.
• Experience as a cashier handling cash and credit transactions.

Responsibilities

• Operate the Hudson Vital Statistics office and act as Deputy Registrar for DOH-Pasco.
• Monitor the Electronic Death Registration System (EDRS) daily and follow up on late death records and compliance issues with physicians and the Medical Examiner’s office.
• Reconcile hospital birth logs weekly and complete, follow up on, and register home-birth records.
• Assist the public with completing vital-record applications in accordance with applicable laws, rules, and regulations.
• Authenticate requesters’ credentials and enter registrant and applicant information into the e-vitals system before issuing certified certificates.
• Search the system for computer-generated birth and death certificates.
• Collect and post cash, credit/debit card, check, and money-order payments in e-vitals and provide receipts.
• Answer telephone inquiries professionally and provide information about obtaining records from other states, adoptions, record amendments, and paternity issues.
• Balance the cash drawer and deposit collected fees daily.
• Review paper birth, death, and fetal-death certificates for completeness, accuracy, neatness, timeliness, and acceptability, and register them.
• Process VitalChek certificate requests and send them by courier or regular mail the same day.
• Log and process incoming mail requests and correspondence, including birth and death requests and incomplete returned mail, and send them no later than the next business day.
• Prepare reports and maintain records, filing systems, and inventories of Vital Statistics forms and supplies.
• Secure certificates, safety paper, and monies daily, and monitor safety-paper usage for compliance.
• Provide coverage in the Dade City and Summit Vital Statistics offices as needed.
• Perform other duties as required.

Benefits

• Annual and sick leave.
• Nine paid holidays and one personal holiday each year.
• State Group Insurance coverage options, including health, life, dental, vision, and supplemental insurance.
• Retirement plan options with employer contributions.
• Flexible Spending Accounts.
• State of Florida Tuition Waiver Program.
• Professional development training opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed