Vital Records Office Services Specialist VDH01760
About The Position
Bold and catalytic, the Norfolk Department of Public Health is transforming the health landscape of our community through groundbreaking initiatives and strategic partnerships. We are committed to fostering a culture of radical collaboration, excellence, inclusivity, and resilience. We believe that our employees are our greatest asset, and we are dedicated to providing a supportive and dynamic work environment where your skills and passion can make a catalytic impact. If you are ready to contribute to meaningful change and be part of a forward-thinking organization, NDPH is the place for you! Norfolk Health Department is seeking a Vital Records Office Services Specialist, who will process a high volume of vital record requests and/or enters a high volume of records into the vital records system with very good accuracy. This position is also responsible for responding to requests in writing or via telephone, maintaining office files, performing quality assurance, and is required to meet daily production goals while adhering to VDH policies and procedures.
Requirements
- General knowledge of office principles and practices.
- Demonstrated working knowledge of Microsoft Office Products.
- Considerable skill in the operation of standard office equipment.
- Ability to interpret and follow established procedures and guidelines.
- Strong communication skills, both written and verbal.
- Ability to work independently with minimal supervision and meet deadlines.
- Ability to complete a high volume of work on a daily basis.
- Strong attention to detail and accuracy in data entry.
Nice To Haves
- Experience working in an office setting handling confidential information.
- Experience receiving and reconciling customer payments for services.
- Experience performing research to solve problems, using analytical and critical thinking skills.
Responsibilities
- Process a high volume of vital record requests and/or enters a high volume of records into the vital records system with very good accuracy.
- Respond to requests in writing or via telephone.
- Maintain office files.
- Perform quality assurance.
- Meet daily production goals while adhering to VDH policies and procedures.
Benefits
- 12 paid holidays
- medical insurance
- dental insurance
- vision insurance
- life insurance
- retirement plans (including 401a Cash Match and 457 Deferred Compensation Plan)
- sick leave
- family/personal leave
- annual leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
